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“could have been better” 3 of 5 stars
Review of DoubleTree by Hilton Chicago North Shore

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DoubleTree by Hilton Chicago North Shore
3.5 of 5 Hotel   |   9599 Skokie Boulevard, Skokie, IL 60077 (Formerly North Shore Skokie Hotel)   |  
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Ranked #2 of 5 Hotels in Skokie
Certificate of Excellence 2014
Skokie IL, United States
1 review
“could have been better”
3 of 5 stars Reviewed May 29, 2014

The hotel room was nice, the bathroom very small. Lack of information on how to adjust the room temperature caused problems the first day. The faucets in the bathroom leaked. The refrigerator had instructions which said you needed to turn the dial inside to turn it on, but we searched the whole fridge and never found one. Failed to get fresh washcloths and had to go to the desk to request them. The last problem occurred just before we checked out. We went up to get our luggage and found the key card didn't work anymore. Luckily, there was a housekeeper who let us in. Despite all, we enjoyed our stay.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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661 reviews from our community

Traveler rating
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    110
    31
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
Greenville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

Hotel was convenient, clean, quiet, accommodating and of course there's always that warm cookie on arrival. The restaurant served a tasty breakfast but the steak I had at dinner was absolutely wonderful. What a great place to stay!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Grove, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

The hotel is in an ideal location to allow walking to great shopping and dining. The shopping center nearby has many major clothing stores. Hotel staff members were friendly and helpful, the rooms were comfortable. The indoor/outdoor swimming pool provided a unique experience. We had a great time!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

My wife and I recently stayed here for nine nights. This is the third year in a row that we've stayed at this property. In addition to reasonable room rates, the thing that really differentiates this hotel is the great service. The front desk staff including Samir, Israel, Rosy, and Maria were all very helpful and friendly. The housekeeping staff were great as well. They really attended to all of the details when cleaning our room, and they always said hi when they saw us in the hallway.

Our room was on the eighth floor, and we had a great view of the Chicago skyline in the distance. The room was more than adequate for us, and the king size bed was very comfortable.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 28, 2014

I've been staying at this hotel for years, for many years often more than once a month . Yet, I'd not stayed at this Doubletree during the past 4 years until April, when I attended a convention in the area. The personnel had changed, and I was nervous, but need not have been as they are as friendly, helpful, knowledgeable, and service-oriented as their former colleagues. This is a great hotel with very clean, comfortable rooms, quiet ones if you ask for them, and a lovely place to stay when one is away on business. The restaurant food is not my usual fare but the food is well prepared and the portions are incredibly generous!

Room Tip: Wish quiet? Ask for rooms away from elevators that do not face the two busy roads but instead face...
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Peoria, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Overall good value with access to shopping and plenty of dining options. The Staff at Check In/Out is always very friendly, welcoming you to the area and inquires of what brought you here. Throughout the day, they maintain the smile and helpfulness.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Chicago, Indiana
1 review
4 of 5 stars Reviewed May 27, 2014

I stayed at the DoubleTree by Hilton the Saturday before Memorial Day. My husband's and I anniversary was that weekend as well so we decided to stay out of town for a night(We're from Indiana). Downtown chicago hotels were so expensive and you had to pay for so many amenities out of pocket. My husband has a friend that stays close to the Skokie area, so we decided to look for hotels in that area. It came down to reading the reviews on trip advisor why I chose this hotel. Honestly the reviews did not let me down! We purchase the king room with bed and breakfast. The room/bathroom was kinda small so next time I would probably get a suite, but other than those few minor things....excellent!!! The front desk lady, Min, that checked us in was exceptional. She was so friendly and welcoming. I had never felt so welcomed at a hotel in my life. She absolutely is a great asset to the DoubleTree Hilton family. The rooms were cleaned thoroughly and I enjoyed the ambience of the lobby. Wifi,parking ,and breakfast(if you chose it when booking) was free. Parking was a little tight if you wanted to park in the front of the hotel because it was a theater event going on next door. However we always found a spot when we left and returned plus their is ample parking space in the back in addition to valet parking. The breakfast buffet in the Jameson Charhouse was good and I enjoyed it. The server was exceptional as well but I didnt catch her name. Overall, I had a great experience with this hotel and I would definitely recommend others to stay at this hotel. M. Oduwole

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Chicago North Shore

Address: 9599 Skokie Boulevard, Skokie, IL 60077 (Formerly North Shore Skokie Hotel)
Phone Number:
Location: United States > Illinois > Skokie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Skokie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Chicago North Shore 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
Awarded Hilton's Prestigious "Conversion of the year" Award. Our hotel is stylized in European fashion with rich appointments creating a truly ambient setting. We have world-class, full service executive meeting center that is certified by the International Association of Conference Centers (IACC) and so much more! ... more   less 
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Also Known As:
Doubletree Hotel Skokie
Doubletree Chicago North Shore
Doubletree Skokie
Skokie Doubletree

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