The hotel was very good. I liked the facilities in the rather large room. The staff were courteous and the "Cupboard" honor system snack store on site is a super idea. The price was right and I bought a 5-day visitor's CTA (travel) pass that I used from the O'Hare subway stop into downtown. (about 45 minutes after a ten-minute shuttle ride to the airport.)

The only dark spot on this trip was, for the third time in recent travels, the reception clerk tried to re-charge me for the stay, which I had booked and already paid for as a package deal through Cheaptickets. Since the other two times, (one a Cheaptickets experience, the other a Hotwire experience) I now deliberately give the reception clerk a credit card with a very small amount on it, so that they have to tell me that the charge is declined should they attempt to re-charge me.

Be careful if you use these discount companies. It wasn't until I actually was on hold with Cheaptickets in the lobby of the hotel that the hotel clerk "found" my receipt. Had there been a higher limit on my card, or had I not insisted that I had already paid and that I could prove it, they would have charged me an extra $472. Try getting that back after you've checked out.

I stayed there for 4 days. I felt pretty comfortable and enjoyed staying there. It was very spacious and had things for cooking. The room was very clean.

This place was a fantastic hotel for the money! We were delighted with everything, especially the free movies and the dishwasher and fridge with ice maker in the suite. We will stay here when we visit Chicago again!