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Extended Stay America - Chicago - Woodfield Mall
2.5 of 5 Hotel   |   1200 American Lane, Schaumburg, IL 60173   |  
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Ranked #24 of 25 Hotels in Schaumburg
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great Room”
4 of 5 stars Reviewed October 8, 2013

We stayed for one night here. The women at the desk was very welcoming and overly helpful with anything that we needed. 2 hours in the room we get a phone call asking if everything is ok an if we needed anything. GREAT customer service. The room was clean and we had all we needed to cook a meal except for paper towels which really wasnt that bad. The only thing that was bothersome was since it was windy outside the cable channels were going in an out the whole time. We brought our DVD player and rented movies so this helped with that. Other than that this place is great.

Stayed September 2013, traveled as a couple
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39 reviews from our community

Traveler rating
    25
    5
    0
    4
    5
See reviews for
7
3
5
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Chicago, Illinois
Top Contributor
78 reviews 78 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 22, 2013

It is the cheapest hotel I have stayed in many years. I am here since over a week now and play to be here for four more weeks as part of my relocation to Chicago. The hotel has been recently renovated....for $60 a night...this place is clean, well maintained, very conveniently located and good value for money...offers free gym at several leading gyms in the area...one is right behind.

Room Tip: Go top floor....for silence
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sao Paulo, SP
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

If you look for a longer stay just like me, it is an excellent option. I stayed there for 40 days, and during this period I've had a very good service level at a reasonable price. I was especially happy to know Extended Stay provides free access to a very good gym half a block away.
Reception was friendly and responsive. It is true that the hotel was always full, so staff team was often under heavy workload - negative feedback might have been related to peak demand. Yet I can say the staff is very competent and dedicated to client satisfaction.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 13, 2013

Just stayed here a couple nights ago and was very surprised with how awful this hotel is carried. First walked in waited at the desk for about twenty minutes for the guy to come up... He comes up and was super unfriendly and just was trying to get us whatever we needed to get out of his way. We stayed in a queen 1 bedroom.. Walked in and it smelt like MOLD! Awful horrible smell. We went and asked for febreeze, opened the window.. went out to dinner came back and it was worse! Went to the front desk and he basically could care less well I started to stay something about a refund and then he was like we can put you in a different room.. He put us in another room the smell was okay in the new room but stains all over the counter top, just not put together at all. Was very disappointed.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Nassau, New Providence Island
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2013

This extended stay was very clean and appears new. The staff were friendly and helpful. The rooms were clean and everything worked as they should. We only stayed 3 nights so there was no house keeping. It is very close to a nice mall. If there are more than 2 people in your party bring your our plates and cups etc, they only provide 2 of each in the kitchen.

Room Tip: Third floor was quiet
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Las Cruces, New Mexico
1 review
5 of 5 stars Reviewed July 24, 2013

My family and I thoroughly enjoyed out stay at this hotel. The customer service, led by Theresa, is truly top notch. The staff addresses you by name, and they go out of their way to ensure your comfort. Our king bed suite was super clean, remodeled, and well laid out allowing our family of four to rest, interact, and eat quite comfortably. The location near Woodfield mall, Golf Rd., airport, etc makes the location very convenient. I would happily stay there again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2013

We have stayed at many Extended Stay hotels and are never disappointed. This hotel was in a great area. The lobby and rooms were newly renovated and tastefully decorated. All the staff we encountered were very friendly and helpful. Since we were traveling with small children, it was also convenient to have a kitchenette in the room. I would recommend this hotel to anyone staying in the Woodfield area.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Chicago - Woodfield Mall

Address: 1200 American Lane, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #24 of 25 Hotels in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Chicago - Woodfield Mall 2.5*
Number of rooms: 1
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