If you want to be within a 5 mile radius of companies, restaurants/eateries and a huge shopping mall, then this is the location to drop your luggage. Don't expect too much though, because it is an older hotel that has been renovated. Although some parts were given great attention to, others weren't. The lobby is modern, but not impressive. The hallways to the rooms were very nice with a fresh, clean smell. Perhaps they just shampooed the carpet that day. There is a cafe, fitness center, wi-fi and internet access, etc....typical of any 21st century hotel nowadays.
The reception staff was cordial and professional. The maids were very noisy and disrespectful when cleaning rooms in the morning. If you have a Do Not Disturb sign on your door and need to sleep in, forget it! You will hear plenty of loud banging, slamming and thumps. The walls are fairly thin to where you can hear other guests in their bathrooms. Warning: The doors to the rooms are swingers...meaning if you let go of it, it will violently slam shut! You will get startled much during your stay from guests as well as the maids due to these doors.
The rooms were not particularly as clean as it should be.... There were white stains on the carpet, dust on some of the furniture and fixtures. The bathroom tub area was somewhat outdated. The hot water lever was difficult to adjust and at some point hard to turn off. Be careful!! The one thing that stood out was how comfortable the bed was......best part of the stay!
The breakfast buffet was OK, not a lot to choose from and if it's a busy time, you won't be receiving any type of service. The only time they will stop at your table, is to hand you the check. You can have something cooked to order. Honestly, they need to staff it better according to the flow of traffic during a particular time. On this day, during a weekday, early in the morning, which was semi-crowded, it seemed they only had 2 workers.
Doubletree Hiltons are renown for their delicious cookies!! There isn't one establishment that won't offer them to you once you check in. It's become a given amongst their regular guests and members. Unfortunately, this hotel doesn't extend that hospitality. For Hilton Honors, what a shock to the system! :-)
- Official Description (provided by the hotel):
- The Doubletree Hotel Chicago/Schaumburg is located on National Parkway and is close to numerous office buildings such as Zurich, Motorola, and IBM. Our hotel in Schaumburg is a short drive to numerous restaurants and is within walking distance of the Woodfield Mall. It is located just 25 minutes northwest of O'Hare International Airport and 30 miles from downtown Chicago. This hotel provides in room complimentary WiFi, cordless phones and voice mail. Complimentary 24-hr Business Center. Hotel Guests can take advantage of our complimentary shuttle service within a 5 mile radius. ... more less
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- Also Known As:
- Doubletree Hotel Chicago Schaumburg
- Doubletree Schaumburg
- Schaumburg Doubletree