Had booked two rooms online, called and asked for a room with two double beds which they didn't have - was not an issue, asked for a rollaway - was told they put the note down - working in the business I know rollaway beds are a first come first serve commodity - upon check in - the front desk girl never said "I'm sorry were out of rollaway's" - got to room to find no rollaway went to the front desk she then said "no we're out" and walked away. There was no offer for extra pillows/blankets, or anything. One of us ended up sleeping in a chair with a personal blanket. The rooms were nice, and looked fresh and up to date. Easy to get too. Staff just needs a little work on the customer service side. Felt a little like I was interrupting the girl more than checking out.
- Official Description (provided by the hotel):
- Stay Smart at our award winning and newly renovated Holiday Inn Express Chicago-Schaumburg Hotel. The only Holiday Inn Express in Schaumburg, our hotel is conveniently located within miles from O Hare International Airport and Downtown Chicago. Additionally, the hotel is within miles from many local attractions and businesses such as Woodfield Mall, Motorola, Sears Holdings, Medieval Times Dinner and Tournament, Allstate Arena, Sears Center, and more! Our luxuriously decorated room features triple sheeted beds, new Simmons luxury mattresses, expanded cable television with HBO movies, as well as microwaves and refrigerators discretely stored in imported granite vanities. Relax with our Simply Smart guest bathroom amenities featuring fluffy towels, our exclusive Simply Smart Showerhead by Kohler, with its unique compensating flow regulator, which delivers strong and steady water pressure every time. Experience up to 25% more elbow room thanks to the brushed chrome curved rod with our waffle-weave fabric curtain that s always fresh, never clingy. Finally, awaken to our Holiday Inn Express Smart Start Breakfast which includes healthy items such as whole fruits, cereals yogurts, biscuits and gravy, and hot items such as pancakes,omelets, sausage and bacon. Also available to you is free 24-hour business center, 24-hour fitness center, outdoor swimming pool, & Snuggery Restaurant conveniently located next door and a 24-hour 7-Eleven convenience store with an ATM. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Expedia, BookIt.com, Booking.com, Travelocity, Priceline, Agoda, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Chicago - Schaumburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Chicago - Schaumburg Hotel Schaumburg
- Holiday Inn Hoffman Estates
- Holiday Inn Schaumburg
- Schaumburg Holiday Inn