I have to disagree with most of the reviews on this hotel. By far one of the biggest disappointments I have had in Chicago. The elevators are very dirty and need of repair. The carpet in our room was dirty. The ceiling had water damage. The window curtains are too short so the street light kept our room bright all evening. The breakfast was standard nothing special. The bed was extremely soft, so if like soft beds you will like this. The towels in the room are what I would expect from a 1 star hotel, rought and thin, however when we called for extra towels they brought us nicer towels, not sure why the difference. The toliet ran all night. Our room was next to the fitness center, so this morning when someone was using the treadmill it sounded like a stampede next to our headboard. The good things I can list are the shampoo and soap were from Bath and Body works and our room was a pretty good size. As far as staff goes, I found one person at the front dest that was helpful. Emily was polite, other than her the staff was not very friendly.

After all the comments on tripadvisor hearing this place has gotten so much better and cleaner wha a joke. I went there and it still looks like the same old super 8's you see now a days. Not no Marriott or Hyatt. I wouldn't stay at this hotel nor anyother holiday inn after seeing how old they have became. I would honestly just start paying 10 bucks more and stay at a marriott or wyndham.

This was a Days Inn in a previous life. Seems to have had an extensive renovation. Room and lobby quality were as good as any Marriott or Hyatt. Clean, comfortable, quiet room.

A few things were different than other Holiday inns. It only had an outdoor pool which was OK but not too inviting. The free breakfast was very good. I would stay here again.

My husband and I stayed at this Holiday Inn for five nights in early May. Great location close to every place we wanted to go. The room was large and very clean. It had a desk with internet access as well as an upholstered chair with ottoman. The bed was very comfortable and linens were changed daily. The daily free breakfast was phenomenal--everything from Belgian waffles to yogurt. Certainly not a usual "continental" breakfast. The staff, especially the front desk, was cheerful, helpful and very friendly. This hotel is being completely refurbished starting in June, even though it was in pretty great shape already. I think they are just interested in changing the decor and adding much-needed mini-fridges and microwaves. Currently they do have coffee makers in the room. Would highly recommend this hotel, especially if you can get an even better deal through Hotwire or the like or AAA.