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Embassy Suites Hotel Chicago - Schaumburg / Woodfield
3.5 of 5 Hotel   |   1939 North Meacham Road, Schaumburg, IL 60173   |  
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Ranked #11 of 25 Hotels in Schaumburg
Kirkwood, Mo
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
“It's fine”
4 of 5 stars Reviewed October 20, 2012

The reviews saying this is a dated hotel are a little too critical. It's an older hotel and the open atrium is styled with a Spanish architecture, intentionally making it appear older. There's some normal wear seen in the rooms and some of the fixtures are older, but it's perfectly functionable, clean and comfortable. My experience with the staff was limited, but I had no complaints at all.

I'd not hesitate to stay here again. Good location and met my expectations.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSESS, Front Office Manager at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review, October 27, 2012
Thank you for taking the time to rate our service, your thoughts are important to us. We are especially pleased when they are positive.I will be sure to share them with our entire Embassy Suites Schaumburg team! We look forward to hearing from you in the future.
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346 reviews from our community

Traveler rating
    148
    98
    54
    32
    14
See reviews for
134
49
12
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 11, 2012

We thought it was great, older hotel but well cared for! We had a minor mishap upon check in and were given a room that already had someone else's stuff in it but the front desk took care of it and were very apologetic. The pool is wonderful, perfect temperature. The breakfast and manager's reception were great, really good food! When we asked for extra towels, pillows, and an extra blanket they were very quick to bring them to our room. We loved it here and will can't wait to come back.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
2 of 5 stars Reviewed October 11, 2012

When we arrived our room had been given away to somebody else. Although we could proof that we had booked the specific room (in writing) they did not want to give us the room. Instead we had to wait until the manager arrived (3 hours later). The Manager admitted that they had made a mistake and we finally could check in our room.
We did not get two bottles of water nor a welcome letter from the manager.
Breakfast is terrible! Bacon and sausage are cold and burned, does not make a difference what time you have your breakfast. Their gast coin laundry is an open space, which means that everybody can mess up your laundry. Managers reception is dirty as people pick their food with their hands instead of using the tongs. Obviously the staff is not checking on hygienic conditions. Food spils on the floor does not get cleaned until the managers reception has ended.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 24, 2012

The staff is very friendly. plesant Inviting lobby. Close to everything, food, shopping, running trails. Refreshing water with lemon, orange or cucumber slices provided in the lobby was a nice touch. Have stayed here twice.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Top Contributor
1,250 reviews 1,250 reviews
98 hotel reviews
Reviews in 267 cities Reviews in 267 cities
656 helpful votes 656 helpful votes
4 of 5 stars Reviewed September 17, 2012

Located inside Embassy Suites Schaumburg

My wife and I had dinner here as we thought New Orleans food sounded good. We both ordered the full slab of baby back ribs. We were both somewhat disappointed as the ribs were not baby back but rather just pork ribs. The ribs were fairly large and meaty but did not fall off the bone. I noticed some of the ribs were not cut properly as they contained lots of small bone particles. They are supposedly covered in a Cajun BBQ sauce but actually tasted like "Sweet Baby Rays". The meal came with bread, a dinner salad, and a choice of one side.

In conclusion this was not authentic New Orleans cuisine. Cajun? Creole? In title only. This is not the kind of place you go out of your way to eat at. This is the kind of place you eat at when you are traveling and you don't want to go out of the hotel.

We did not stay overnight at this hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, Georgia
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 22, 2012

Before my arrival I had noticed that my confirmation indicated a smoking room. I called to change to non-smoking and was told there were non available at the time but they would note my request. I called on the day of my stay and was told they had already changed me to a non-smoking room. Upon my arrival, the front desk staff was very friendly and helpful and explained everything in detail.
The room was beautiful and extremely well-appointed. Shortly after I was settled into my room, a hotel employee brought two bottles of water and a nice welcome letter from the manager. The included cooked-to-order breakfast was wonderful and had excellent choices from healthy to not depending on our preference.
From start to finish everything was done exactly right. This is how every hotel stay should be!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSESS, Director of Operations at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review, September 14, 2012
Thank you for taking the time to provide feedback on our service, your thoughts are very important to us and we are especially pleased when it is positive:) I will be sure to share this with the Embassy team. We look forward to hearing from you in the future:)
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Wisconsin
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 19, 2012

Yes, this hotel needs some updating in that the room furniture is a bit outdated and worn however the friendly and accommodating staff and the fantastic free breakfast more than made up for it. We stayed here for a convention held at the renaissance convention center and found it to be a calm retreat and a less expensive alternative. The breakfast with made to order omelets and sausages and bacon, with pastries and other choices and the managers evening reception made this hotel our hotel of choice for next years stay.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSESS, Director of Operations at Embassy Suites Hotel Chicago - Schaumburg / Woodfield, responded to this review, September 15, 2012
Thank you for choosing Embassy Schaumburg for your recent stay. I was delighted to hear you had an enjoyable time at our hotel.

Is was a pleasure to have you as our guest. We hope to see you again soon.


Sincerely,

Jeanette Quezada
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Chicago - Schaumburg / Woodfield

Address: 1939 North Meacham Road, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Schaumburg
#12 Family Hotel in Schaumburg
#15 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Chicago - Schaumburg / Woodfield 3.5*
Number of rooms: 209
Official Description (provided by the hotel):
Our impressive all-suite hotel in Schaumburg offers value added amenities that will save you big; welcome to the Embassy Suites Chicago - Schaumburg/Woodfield. We're located just 9 miles from the Chicago O'Hare (ORD) airport, and just minutes from the infamous Woodfield Mall. We offer complimentary local area transportation to nearby business and attractions, within a 4 mile radius. Hotel guests can enjoy our complimentary cooked-to-order breakfast daily, and our complimentary evening reception. All of our 2-room suites come equipped with a refrigerator, microwave, coffeemaker, and WiFi. Groups and meetings can take advantage of our 8,000 sq/ft of flexible event space, perfect for weddings and business meetings. ... more   less 
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Also Known As:
Embassy Suites Hotel Chicago
Schaumburg Embassy Suites

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