This Embassy is close to the Airport, the mall and Motorola. it is also easy to get to the train at Arlingtion park for a trip into the city. The food is just OK but the rooms are clean. Like most Embassy it is run by a skeleton crew but they do a good job.

We booked 9 rooms to enjoy our family get together on New Years Eve. We never saw so many kids running around uncontrollable without being supervised by their parents. There was a kid peeing in one of the glass elevators. There were 2 girls making out being filmed by a guy. There was a couple in the hall getting it on. We called the main desk and complained several times, but they said they didn’t couldn’t keep up because they didn’t have enough staff. There were things being thrown from the balconys. It took their cleanup crew over one hour to clean the mess up. You had to wait in a line for 10 mins to get a drink when it was Happy Hour.

To make matters worse when one of the couples went out to their car the next day the entire hood of their car was scratch. They contacted the general manager (Lee) 2 times and he said someone from their corporate office would get back to us. It is now January 30 and we haven’t heard anything from them. If you look on the BBB there are many complaints - DON’T STAY THERE.

As a Hilton Honors diamond member and business traveler, I am generally very satisfied with the Hilton chain... this hotel was the exception. I stayed here for 2 weeks. You may be tempted to say here as it across the street from Motorola, but consider the Hyatt as an alternative -- I switched. According to the hotel, there is a lot of copper in the building (a real lot!) That means in almost all rooms you will have zero cell phone reception. The internet in this place is a mess. It would work below average one night, not work at all the next night. Their internet company said this hotel has problems. If you are not diamond, you pay $10 a night. If diamond, you expect to stay in a hotel where it will work. Had lots of other problems. You get the point... try elsewhere if you are a business traveler.

We arrived at the Embassy Suites after a long tedious drive through rush hour traffic from downtown Chicago. The hotel is easy to find - it's not far off of I-90 and is located in an area surrounded by offices. The hotel grounds with the outside fountain were very inviting. The hotel is a typical Embassy Suites with an attractive atrium and clean comfortable rooms. I always enjoy the extra space in the Embassy Suites rooms along with the small kitchen space, especially the small refrigerator. The hotel staff was very helpful and attentive. I needed a bandaid for a blister I had gotten on my foot that day and they easily accommodated my request. We ordered room service for our evening meal from the onsite restaurant that features "New Orleans" cuisine. The food arrived promptly and was very good. We ordered sandwiches and the prices seemed reasonable, about what we would have paid had we gone to an Applebees or similar restaurant. The hotel is about two miles away from Woodfield Mall. Just head south on Meacham Road and you are there. There are plenty of restaurants near the mall if you do not want to dine at the hotel. There is no shopping or dining close to the hotel. The main reason I picked this hotel was because I could earn triple points in the Hilton Honors program. It turned out to be a good decision, as we had a very relaxing and enjoyable stay.