While location is certainly a key factor when picking a hotel, the hotel staff matters most to me when I'm on the road. These days, I spend more than half my nights in a hotel, so when a hotel staff combines friendly professionalism with excellence of service, that means more to me than the perfect location. I've been staying here for several days and will be here for several more, and I give this hotel a 5 star rating not only because it lives up to the Marriott standard in terms of the facility, but more importantly because staff such as Amanda S, Julio B, Shaun H, Lin, plus every single person I've had contact with at the front desk and in housekeeping make me feel like a valued customer with every interaction. And by the way, they also have the best chicken vegetable soup in town!
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- Also Known As:
- Chicago Marriott Schaumburg Hotel Schaumburg
- Marriott Schaumburg
- Schaumburg Marriott