My family and I just stayed at this hotel and were put on the first floor (pool level below lobby level). My wife found little bugs in the room and crawling on the hallway ceiling. Since we had two rooms and my wife wanted to move both rooms. They were able to provide us with one room to move too on an upper floor but said they did not have a second room available. Needless to say my wife threw a fit and suddenly another room become available like two minutes after my wife hung up with the desk. We saw these bugs in the lobby and in the little coffee area in the lobby as well as crawling on a couple of chairs in the bar area. While we were told these were seasonal bug and harmless it is just not something you like to see in the hotel. The staff was annoyed that my wife wanted to change over these 'seasonal' bugs. Mixed reviews of front desk staff as some were very friendly and others were not. Manager tried to resolve issue by comping us one night but only for one of the rooms. Should have comp'd us for two nights - one at each room.

Great Location for Schaumburg based business travel. Central to everything, the Marriot has a fantastic program set up for it's rewards members. There is a concierge on the 14th floor with free breakfast, coffee all day and a "happy hour" with free finger food and non alcoholic beverages. Alcohol is available at a minimal charge. In the concierge there is a computer and internet access. The hotel has free and fee based wireless and each room has a set up for laptops and other business devices, complete with outlets and internet cable connections.
I have a business hub next door so it is my hotel of choice in the chicago area.
Great staff as well, can arrange transportation to the airport or around town with a high level of speed and efficiency.

This was a great hotel for business travelers and meetings. We had meetings at a near-by office building. The hotel has a great gathering area and lobby. The bar was very well staffed and great each night. The restaurant was very good as well. The room was very nice, clean and quiet. I had no complaints at all.

After a five hour drive, I arrived at the hotel to check-in. The front desk employee told me that I my room was a hospitality suite (read: conference room) and that it had a pull-out sofa that I could sleep on. I asked for a room with a proper bed and he apologized that there weren't any available. I was confused because there was no mention of sleeping on a sofa bed when I made my reservation last week.

Following dinner, I returned to the front desk to again request a room with a bed. Same employee told me that there were absolutely no rooms with beds available. Fortunately, his supervisor was able to find one. And, I was promptly moved to a stinky king-sized room. I suspect it was a smoking room. Grateful for the bed, I made no further requests. However, I have no desire to return to this property. Not sure that I would book at a Marriott again if I could avoid it.