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“Bad sleep - No breakfast” 2 of 5 stars
Review of Hawthorn Suites by Wyndham Chicago-Schaumburg

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Hawthorn Suites by Wyndham Chicago-Schaumburg
2.5 of 5 Hotel   |   1200 East Bank Drive, Schaumburg, IL 60173   |  
Hotel amenities
Ranked #13 of 25 Hotels in Schaumburg
Taipei, Taiwan
1 review
1 helpful vote 1 helpful vote
“Bad sleep - No breakfast”
2 of 5 stars Reviewed March 18, 2013

I would not recommend this hotel at all. For a fare of $75 per night, I believe that breakfast should be provided. Even though the reservation includes a breakfast, it is actually just coffee and cereal bars, no hot breakfast!!!
The bed was way too soft and you sunk in while sleeping.
the only good thing is that long stays might benefit from the in-room kitchen, although the room is ~30m2 so everything is quite tight.
Location is ok, about 20 mins from O'hare airport. they were able to charge a late chekout for me for half the price of one extra night.
Staff just opens the door for cleaning the room even though the sign "do not disturb" is on the door. Not nice!

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review, October 9, 2013
Dear Guest,

Our Hot Breakfast is here. Our travelers have spoken and Wyndham has answered. They built us a kitchen and spacious dining room so that we can serve an array of hot breakfast items and healthy extras. Our location is great no matter how you get to our area. Fly, drive or even take a train. I am happy to hear that we were able to accommodate your check out schedule and welcome your return.

Your Hawthorn Team
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157 reviews from our community

Traveler rating
    64
    53
    21
    14
    5
See reviews for
39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Polish first
  • Any
English first
Kent City, Michigan
1 review
4 of 5 stars Reviewed March 14, 2013

During my stay at the property, even though I opted not to receive the daily room refresh, Victoria is always available for assistance. I can count on Victoria. A big thanks to Victoria.

Also, the staff overall is terrific.

Thanks

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review, August 29, 2013
Dear Valued Guest, Thank you so much for choosing us while in the Schaumburg area. We truly appreciate you taking the time to compliment Victoria. She is a great addition to our team and as all of our employees, is dedicated to the complete satisfaction of our guests. We miss you already and look forward to your return. Your Hawthorn Friends
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Rockford
1 review
3 of 5 stars Reviewed February 27, 2013

The hotel was just okay. The room was a pretty decent size; however the bed was small. They said it was a queen but it had to be a single.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review, August 29, 2013
Thank you for your feedback. The square footage of our rooms truly gives us a great advantage over our competitors. From our oversized work space to our spacious kitchens, our rooms give you that comfortable feel you expect and want during your stay. We believe our plethora of pillows might contribute to deception of the size of our queen beds. We look forward to seeing you again while in the Schaumburg area. We are truly the perfect destination for visiting the downtown area or exploring the suburbs. Your Hawthorn Team
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Lake Geneva, Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2013

This was a fabulous location and a great value for the amenities. Friendly and helpful service. What more could you ask for?

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review, August 29, 2013
It is reviews like this that we live for. To know that every guest, such as yourself, was complete satisfied gives our Count on Me Culture a voice for it’s strong commitment to providing the best customer service possible. Our DOS is always eager to meet business travelers coming into the Schaumburg area; you should give her a call.Thank you for taking the time to review our hotel and return as soon as you can.The Hawthorn Suites Team
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Nixa
1 review
5 of 5 stars Reviewed February 17, 2013

It was agreat vstay the 5 weeks i was there, I alwas use Canddlewood when I'm out but if you where $5.00 a night cheaper i would always use you.. It was a great stay they have a great staff of people that always help.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, General Manager at Hawthorn Suites by Wyndham Chicago-Schaumburg, responded to this review, August 29, 2013
Our entire staff aims to please all of our travelers. Our new name has given us the opportunity to provide some wonderful extra amenities that we were unable to provide before. From our awesome Flat Screen HDTV’s to our new complimentary breakfast, Hawthorn Suites defiantly has our traveler’s needs as it’s number one priority. We are pleased that you continue to use our location during your travels and look forward to seeing you again!Sincerely,The Hawthorn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Chicago-Schaumburg

Address: 1200 East Bank Drive, Schaumburg, IL 60173
Location: United States > Illinois > Schaumburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Chicago-Schaumburg 2.5*
Official Description (provided by the hotel):
The Hawthorn Suites by WY Chicago Schaumburg is located in the heart of the Schaumburg Business District. At Hawthorn Suites by WY Chicago Schaumburg, we put amenities where they count: in your room Thanks to the addition of a FREE Hot Buffet Breakfast and a $2 million total hotel renovation completed in October 2013, guests will experience exciting upgrades within our spacious suites including new carpet, fresh paint, updated artwork, improved lighting, modern bed toppings, granite countertops in the full kitchens, flattop stoves, cherry and granite bathroom vanities, oversized back-lit bathroom mirrors, rounded shower rods for extra space, and spa quality soaps and lotions. The property also features a newly added 500 sq. ft. breakfast area and lounge where our enthusiastic staff serve full hot breakfast buffets and evening manager's receptions. Next to the our free guest laundry area is our completely renovated exercise room that features new flooring, lighting, mirrors, equipment and a motivating mural. But before you even check in at the contemporary front desk in our new lobby or visit our fully-equipped business center, you will be welcomed by the upgraded landscaping, resurfaced parking lot, and freshly painted building exterior. Our location is a perfect choice for both business and leisure travelers. We are located near major highways, minutes from O'Hare Airport, Chicago, Woodfield Mall, Ikea, Medieval Times, Schaumburg Flyers and the Willow Creek Church. The area is also home to such businesses as Motorola, Zurich, Texas Instruments, Verizon, IBM and many more. There is no greater place to be for the finest in dining, shopping and entertainment; with all of these minutes away, you can be assured of comfort and access to the best of Schaumburg. Hawthorn Suites by WY Chicago Schaumburg is located near major expressways, downtown Chicago,Sears Tower, Wrigley Field and Navy Pier. ... more   less 
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Also Known As:
Candlewood Suites Chicago Schaumburg Hotel Schaumburg
Candlewood Suites Schaumburg
Candlewood Schaumburg
Schaumburg Candlewood Suites

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