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“Schaumburn Hilton Garden Inn - a GEM!” 5 of 5 stars
Review of Hilton Garden Inn Schaumburg

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Hilton Garden Inn Schaumburg
3.0 of 5 Hotel   |   1191 Woodfield Road, Schaumburg, IL 60173   |  
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Ranked #5 of 25 Hotels in Schaumburg
Dearborn, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Schaumburn Hilton Garden Inn - a GEM!”
5 of 5 stars Reviewed October 24, 2013

Less than a mile from the Woodfield Mall; close enough to be extremely convenient and far enough away to not be bothered by the noise of the permimeter traffic. Hotel is newly remodeled and lovely. The staff COULD NOT be more accommodating at initial welcome to the property and every time we returned back to the property during our visit. We made several requests for pillows and linens and all were fulfilled immediately. A safe, clean and beautiful property with a staff that lives to make you comfortable and welcome!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole C, Manager at Hilton Garden Inn Schaumburg, responded to this review, October 25, 2013
Good Afternoon Debra,

Thank you for choosing the Hilton Garden Inn Schaumburg for your travels to this area. I am so glad to hear that you enjoyed your visit with us!

I appreciate you taking the time to complete this review. I will be sure to share your comments with my team! Thank you again and have a great day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Hampton, Georgia, United States
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 23, 2013 via mobile

I was in Schaumburg this week on business and stayed at the HGI. Overall a very good experience. The hotel is well cared for, rooms are clean and have all the conveniences needed for a business trip. The breakfasts were very good and the hotel is very close to the Woodfield mall which provided a place to walk around out of the chilly temps. There are a lot of restaurants nearby and the hotel is near the interstate. Perfect stopover for this trip. The staff was very helpful and remembered my name every time I passed the front desk. Thanks to Tom for making me feel so welcome. I gave 4 stars instead of 5 because the hotel is in the middle of renovations that did not impact the comfort of my stay at all but do effect the overall appearance of the lobby and common areas. Should look great in the near future though. I would stay here again if I ever find myself in Schaumburg again.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edwardsville, United States
1 review
5 of 5 stars Reviewed October 21, 2013

This is the best hotel service I have received while working on business. What a great value for being treated like a 5 star guest. My room and the building itself, was kept very clean. I would most definitely stay here again and recommend this hotel to others.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaziantep, Turkey
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 21, 2013

Very close the shopping caenter ı don't remember the name but 5 minutes by driving. Clean hotel and you always get the hilton hospitality. The hotel would be better if they renew the carpets. But I had the perfect sleep anyway

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 19, 2013

this place needs a major renovation. The rooms smell old and awful. The beds are hard and its just not a good value considering there are 50 other hotel options in the area that area much much nicer. I will say the hotel staff was very good at addressing my issues the best they could but this hotel hasn't been kept up and its really starting to show its age.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole C, Manager at Hilton Garden Inn Schaumburg, responded to this review, October 25, 2013
Dear Guest,

Thank you for taking the time to write a comment on Trip Advisor. I am truly very sorry that you did not enjoy your visit with us. I would definately like to speak with you should you wish to go into more detail. I can be reached at 847-524-0455, ext 6600.

Once again, thank you for your feedback and my sincerest apologies. I hope to hear from you.

Thank you and have a good day.
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avon, IN
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 15, 2013

It was a great place, with good service, and conveniently located to what we were going to be doing. The staff was very helpful and polite. We have stayed there 4 times over the last 4 years, and have had no problems. Breakfast was a little expensive at $11.95, but with omelets, fruit, juices, pastries, yogurts, etc. it was good.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels, Texas
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 14, 2013

Nice and new hotel, seeming to be a bit larger than other HGIs I've stayed at in other cities. The rooms were generous in size and the staff friendly. Large comfortable lobby area, good business center.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Schaumburg

Address: 1191 Woodfield Road, Schaumburg, IL 60173
Phone Number:
Location: United States > Illinois > Schaumburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Schaumburg
#3 Family Hotel in Schaumburg
#7 Business Hotel in Schaumburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Schaumburg 3*
Number of rooms: 166
Official Description (provided by the hotel):
The Hilton Garden Inn Schaumburg is located in the northwest suburbs of Chicago and puts guests in close proximity to many fun places like Medieval Times Dinner and Theater, Arlington Park International Racecourse, IKEA, and Woodfield Mall. Guest rooms offer complimentary high-speed Internet Access, a mini-refrigerator, and a microwave. The property also features an indoor pool, whirlpool, fitness room, and on-site dining at the Great American Grill. ... more   less 
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Also Known As:
Hilton Garden Inn Schaumburg Hotel Schaumburg

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