Spent a night at Pheasant Run Resort while attending a convention and thought they could have done much better with a few things for the price we paid.
I don't understand how they can charge a "resort fee" which gives you the right to swim in their pool and use their treadmills and weight lifting equipment. $9.95 a day seems a bit much. I've stayed in hotels for less and they didn't charge me a fee to use their pool and weight lighting equipment.
I also would think that you would expect the housekeeping staff to be sure they fill the Kleenex box, make sure ink pens aren't strewn over the floor and check to be sure the coffee mugs are clean. Not so for our stay.
I also thought they would have provided nicer towels that weren't so "cheap" and a bath robe or two since they tout themselves as a resort. I also had an old TV and thought we'd have at least a flat screen in the room with good cable reception. Again, not so....
I will say the hotel lobby, atrium, garden area etc. was nicely appointed and the overall hotel was clean.
Next time I come to St. Charles for the convention I won't be staying at the "resort", but will find a better value.
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- Also Known As:
- Pheasant Run Hotel Saint Charles