I just spent three nights at Pheasant Run for a conference, and found it to be on the low end of adequate. My first experience in my tower room (with a view of the 6 lane highway) was the water. Having just gotten off the plane, I had no bottled water with me and was desperate for a drink. What came out of the tap was appallingly foul. There was no bottled water in the vending machines, either - only soft drinks. I was still pondering this situation when I pulled back the cover on my bed to discover that, although the mattress cover was very nice, there was no bottom sheet. The front desk sent somebody up right away, and she very kindly brought me a couple of bottles of water.
The conference seminars took place in one of the large ballrooms and in the smaller meeting rooms. Everything was nicely set up and the refreshments were plentiful and attractively displayed. The smaller meeting rooms would have been fine except for the window heating/cooling units in each room which howled pretty much constantly. I had a serious problem hearing the presenters over the noise. Other people, with better hearing, also complained of this problem.
The strongest point of this resort was the catering. Each lunch was different and very nicely presented. The wait staff made sure everybody had drinks, and were quick to take the used dishes away. The big "Mardi Gras" dinner was quite - well flavored with a variety of dishes.
The weakest point, from my standpoint, was the location. The golf course is very pretty, but there are signs warning non-golfers from walking on the paths. There is no other place to walk that is not alongside the busy highway. Without a car there is nothing to do away from the conference. (Well, yes, I did go to Wal-Mart to get some water but I hate to consider that the high point of my trip.)
- Also Known As:
- Pheasant Run Hotel Saint Charles
- Pheasant Run Hotel
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Tingo, Expedia, Travelocity, Hotels.com, Agoda and Venere so you can book your Pheasant Run Resort and Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.