Have visited many times, always come back because of the location, amenities and the service. The customer service is always excellent, especially the front desk staff. With that said, it seems to need some overall renovation. We book Tower rooms, this time it was the frigerator that didn't work; last time it was the televsion. The water in the room had a noticeable mineral taste (the restuarants use bottled water). Meals in both restaurants were very good, service in the Harvest restaurants was outstanding. I'd stay again, but who knows about the future.
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- Also Known As:
- Pheasant Run Hotel Saint Charles