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“Small rooms out of nowhere, but with a great service” 3 of 5 stars
Review of Q Center

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Q Center
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1405 North Fifth Avenue, Saint Charles, IL 60174   |  
Hotel amenities
Ranked #7 of 12 Hotels in Saint Charles
Geneva, Switzerland
Top Contributor
307 reviews 307 reviews
92 hotel reviews
Reviews in 94 cities Reviews in 94 cities
305 helpful votes 305 helpful votes
“Small rooms out of nowhere, but with a great service”
3 of 5 stars Reviewed August 22, 2008

Check in was easy and efficient. When I arrived in the room and saw the size, I went back to the reception to let them know an executive room was booked for me and this one was quite small. The answer was that I should feel lucky because people are fighting to get this kind of rooms... Given the size of the regular ones, I do understand! The other point is that the Q Centre is in the middle of nowhere. Event St Charles is not at a walking distance. And Chicago is very far away (60+ miles). So you end up in the Q-Centre pub every evening... Now beside the tiny size of the rooms, the Q-Centre provides a high quality service. Wifi is accessible almost everywhere and is free. The business centre is extremely efficient. The restaurant is well organised (important when 1000 people want to take their breakfast at the same time!). The meeting rooms and conference facilities are also of high standards.
In short, good for the business side. But becomes boring if you have to spend more than 2 days...

  • Liked — Business facilities
  • Disliked — Tiny rooms
  • Stayed July 2008, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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57 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 7, 2008

Tiny rooms. HOT. AC is restricted until May. No ice machine, but three bars...go figure. Cannot get a room upgrade. I am NOT happy.

  • Liked — good internet
  • Disliked — miniscule rooms. bed is SMALLER than a twin bed.
  • Stayed April 2008, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
79 reviews 79 reviews
52 hotel reviews
Reviews in 47 cities Reviews in 47 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed May 13, 2007

The last place we stayed is the Q Center. I have mentioned earlier that it's the only thing left running in the Mighty Arthur Anderson. The staff are professional and nice. The meeting area is super and it has WiFi throughout the big complex. The standard rooms are extremely small.

The arranged limo to and from O'Hara is very resonablely price.

  • Stayed May 2007, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Gainesville, Florida
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
246 helpful votes 246 helpful votes
5 of 5 stars Reviewed August 19, 2006

I was a bit dubious about attending a business meeting at the Q Conference Center in St. Charles. It was a bit of a hike from Chicago, but the hotel has a great set up with either limo or shuttle service easily arranged. I stayed in an "executive room" that was beautiful. It was clean, modern, had a comfortable bed, great bathroom, nice toiletries, great desk set up, and a fridge with free water in it! Food was included, and I was able to find plenty of good options at the various buffets available. E-mail was available in the room with your own computer, or throughout the center at complimentary computer stations (with free printing!). The business center was very accomodating, and printed out my presentation for me at the last minute. Thank you! The staff were well-trained and professional, and seemed to genuinely want to help. Conference facilities were great and included ample snacks throughout the day. The center is located on a beautiful campus with free outdoor activities. I would recommend this location for business meetings (but make sure to reserve the executive room or better - the low level rooms seem kind of sparse).

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Additional Information about Q Center

Address: 1405 North Fifth Avenue, Saint Charles, IL 60174
Location: United States > Illinois > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Saint Charles
Number of rooms: 1042
Official Description (provided by the hotel):
For more than 40 years, Q Center has been one of the world's finest meeting facilities and the choice of many Fortune 500 companies. The 95-acre property offers a secluded, distraction-free environment with 1,042 sleeping rooms and 150,000+ square feet of IACC-certified meeting space. Q Center is an undisputed leader in conference center technology, offering 500 Mbps Internet bandwidth, wireless and LAN set-up, a secure data center and a full-service on-site events and media team. ... more   less 
Also Known As:
q Hotel Saint Charles
q Center Saint Charles

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