This hotel chain needs to review the rate it charges. The $95 rate is way too high for the level of quality it provides. The check-in was smooth with a friendly desk clerk. When I got to the room I was immediately disappointed. The furnishings were dated & cheap. The TV was the old conventional type & the reception was bad. The air condtioning unit was confusing. I put it on auto cool & it would shut off before the room was comfortable. I was constantly getting up throughout the night to adjust it. Needless to say I was not happy. The bed was OK - nothing to write home about. Bottom line this room was no better than at a Super 8 but they were charging me like it was a Hampton - it was not!
After all that happened we did not stay for the breakfast. I just wanted to get out of there & go to breakfast at a restaurant. I've traveled extensively & I've paid $95 for a room at a Hampton, Wyndam & at Spring Hill Suites. The quality of the rooms & overall the entire hotels were so much better than at Country Inn & Suites. My advice is find a room at the Hampton Inn. The quality & value is much higher.
- Official Description (provided by the hotel):
- Welcome to the Country Inn & Suites St Charels~a prime location near DuPage Airport and Downtown St. Charles. We provide comfortable guest rooms and suites with convenient amenities and services. All of our guest rooms have microwaves and refrigerators and 37" Flat Screen TVs. We are located within walking distance to numerous shopping and dining options. Our hotel's welcoming atmosphere and exceptional staff are certain to provide a great experience for business and leisure travelers. Stay at the Country Inn & Suites and you'll see first hand why we were awarded the 2010 Carlson President's Award for Outstanding Service. ... more less
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- Also Known As:
- Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
- Country Inn And Suites By Carlson, St. Charles
- Country Inn Saint Charles
- Saint Charles Country Inn