i have stayed here on business three times in the last four months. Each time the stay has been acceptable but not memorable. The rooms are reasonable size, although only one or two rooms per floor have the full-sized refrigerator advertised. The noise level is usually OK unless, like this past weekend, there is a youth sports tournament. Then you can hear the noise in adjacent rooms or in the hall. The workout facility is rudimentary but is undergoing regular upgrades, so there's hope. Although there is no onsite restaurant, a full breakfast is available but the food is certainly not heart-healthy as a general rule. The location is excellent for St Charles, Geneva, and surrounding towns. WiFi is free with good signal strength and download speeds so you can do business in your room easily. The management staff tries very hard to please. The room rates are not cheap and my biggest gripe is that when you book online you are not given rate choices such as AAA, AARP, or even their own Zack Johnson rate! Ask for best available rate and you are given the standard rack rate. In summary, quite serviceable but there are other places nearby with equal or better facilities and better valuefor the money.