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“Serviceable but no more” 3 of 5 stars
Review of Country Inn & Suites By Carlson, St. Charles, IL

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Country Inn & Suites By Carlson, St. Charles, IL
2.5 of 5 Hotel   |   155 38th Avenue, Saint Charles, IL 60174   |  
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Ranked #6 of 12 Hotels in Saint Charles
Certificate of Excellence
Kenilworth, IL
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
“Serviceable but no more”
3 of 5 stars Reviewed 2 days ago NEW

i have stayed here on business three times in the last four months. Each time the stay has been acceptable but not memorable. The rooms are reasonable size, although only one or two rooms per floor have the full-sized refrigerator advertised. The noise level is usually OK unless, like this past weekend, there is a youth sports tournament. Then you can hear the noise in adjacent rooms or in the hall. The workout facility is rudimentary but is undergoing regular upgrades, so there's hope. Although there is no onsite restaurant, a full breakfast is available but the food is certainly not heart-healthy as a general rule. The location is excellent for St Charles, Geneva, and surrounding towns. WiFi is free with good signal strength and download speeds so you can do business in your room easily. The management staff tries very hard to please. The room rates are not cheap and my biggest gripe is that when you book online you are not given rate choices such as AAA, AARP, or even their own Zack Johnson rate! Ask for best available rate and you are given the standard rack rate. In summary, quite serviceable but there are other places nearby with equal or better facilities and better valuefor the money.

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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52 reviews from our community

Traveler rating
    23
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    12
    6
    2
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11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Schaumburg, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here with our family. After even getting in later (10:30pm), the noise in the hallways was easily heard inside the room. In fact, could hear entire conversation on the adjacent room. Very clean facility however and very friendly staff.

Stayed May 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Had a a wedding to go to and decided to stay at the st. Charles country suites and we were not diappointed. Had a King size bed with a sofa sleeper in the living room. Great for kids and getting to enjoy there own space and or TV.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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Additional Information about Country Inn & Suites By Carlson, St. Charles, IL

Address: 155 38th Avenue, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Charles, IL 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites St Charels~a prime location near DuPage Airport and Downtown St. Charles. We provide comfortable guest rooms and suites with convenient amenities and services. All of our guest rooms have microwaves and refrigerators and 37" Flat Screen TVs. We are located within walking distance to numerous shopping and dining options. Our hotel's welcoming atmosphere and exceptional staff are certain to provide a great experience for business and leisure travelers. Stay at the Country Inn & Suites and you'll see first hand why we were awarded the 2010 Carlson President's Award for Outstanding Service. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson, St. Charles Hotel Saint Charles
Country Inn And Suites By Carlson, St. Charles
Country Inn Saint Charles
Saint Charles Country Inn

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