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“Two Thumbs Up” 5 of 5 stars
Review of Hilton Garden Inn St. Charles

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Hilton Garden Inn St. Charles
3.0 of 5 Hotel   |   4070 East Main Street, Saint Charles, IL 60174   |  
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Ranked #1 of 12 hotels in Saint Charles
GreenLeadersBronze level
Ewa Beach, United States
1 review
“Two Thumbs Up”
5 of 5 stars Reviewed May 1, 2013

Terrific hotel! Clean, friendly, efficient, reasonably priced. The breakfast buffet is not free, but well worth the money. Great location for Expo Center. Only issue is the perennial road construction. Great place to stay for Little Wars.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, May 29, 2013
Thank you for your response, we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 people have reviewed this hotel

Traveler rating
    114
    59
    14
    6
    2
See reviews for
33
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82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Rolling Meadows, United States
1 review
5 of 5 stars Reviewed April 30, 2013

I had made an error in my reservation and had only booked for one night, thought I had booked for three. The staff did an excellent job of getting me in for three nights. They resolved the problem for me without having to make several room changes. Great staff and management.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, May 8, 2013
It was our pleasure to serve you, come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
2 reviews
5 of 5 stars Reviewed April 29, 2013

we had a wonderful stay at the Hilton Garden Inn in St. Charles, Il. Hotel was very clean and the staff was friendly and accomendating. Pool was great and food wonderful. We will definitely stay there at our next trip to
St. Charles.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, May 8, 2013
Thank you for your most Excellent comments we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 26, 2013

We had the pleasure of staying at the Hilton Garden Inn in St. Charles, Illinois for a family gathering recently and wanted to share that our time there was great! The rooms were nice, the facility very well kept and the banquet hall and staff outstanding! Would definitely recommend it for a stay. St. Charles, Geneva and Batavia have a lot to offer anyone considering this area. There is also a pool and restaurant that our group enjoyed. Will definitely return!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, April 27, 2013
Thank you for staying with us, it was our pleasure to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripon, WI
Top Contributor
88 reviews 88 reviews
20 hotel reviews
Reviews in 46 cities Reviews in 46 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 25, 2013

My wife and I stayed at the Hilton Garden Inn in St. Charles during a week end sorority reunion. The hotel is well-located, across the street from the Pheasant Run Recreational area. This makes it immediately accessible to theater, golf, and good restaurants, everything one might want for a relaxing getaway week end. Our room was clean and spacious with easy WiFi access. The staff was pleasant. Although hotels in this price range usually compete by offering a free breakfast that the Hilton does not offer, we would still likely stay there again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, April 26, 2013
Thank you for your comments, excited that you enjoyed our hotel, see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pecatonica, United States
1 review
5 of 5 stars Reviewed April 25, 2013

Loved it the 1st time and then the 2nd. Extremely clean, great office staff, supper breakfast staff, great lobby, good parking, nice small pool. Liked refrigerator and microwave in room as well as iron and board. Supper clean and nice bathroom. Highly recommended.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, April 27, 2013
Thank you for your Wondeful comments, we appreciate your business. Come back and see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Charles, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 24, 2013

I hosted a birthday party at this Hilton Garden Inn which included about 20 sleeping rooms over the April 19th weekend. The event went on without a hiccup! Starting with Cheryl in sales and Sandy in charge of the banquet and Patty the bar server. They were all over the top in service. I received many nice compliments about how good the food was and the room was set exactly as we discussed. Vinny, the General Manager even stopped by to check-on things. The staff really do care and work hard to please the guests. My family enjoyed where they were all placed in the same area of the hotel. I highly recommend this hotel for any event! They came thru with flying colors.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, April 26, 2013
Thank you for your Excellent score, we appreciate your business and so happy you enjoyed your party!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn St. Charles

Address: 4070 East Main Street, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Saint Charles
#1 Business Hotel in Saint Charles
#1 Green Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles

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