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“Very clean and comfy” 5 of 5 stars
Review of Hilton Garden Inn St. Charles

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Hilton Garden Inn St. Charles
3.0 of 5 Hotel   |   4070 East Main Street, Saint Charles, IL 60174   |  
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Ranked #1 of 12 hotels in Saint Charles
GreenLeadersBronze level
beloit, wi
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Very clean and comfy”
5 of 5 stars Reviewed March 14, 2013

Located near Chicago but with a country feel. Room was spacious and clean. Breakfast was nice and servers very hospitable. Downtown area has been renovated. Plan to return this summer for hiking in preserves and taking some paddle boat cruises.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, April 4, 2013
We appreciate your comments and look forward to your return. Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

178 people have reviewed this hotel

Traveler rating
    105
    54
    13
    6
    0
See reviews for
32
42
9
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 6, 2013

This hotel has it all. A great staff, very nice rooms and wonderful amenities. I was in the corner suite and enjoyed the extra space and the whirlpool tub. The cook for breakfast made my eggs perfect.

Room Tip: choose away from the pool
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, March 22, 2013
Thank you for your excellent response, my Team and I are excited that we made your stay Excellent.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 5, 2013

Stayed at this hotel once in 2012 and this January. Overall it is a solid performer in the HGI line. Front desk staff were nice, and rooms were clean. Breakfast is pretty good too. One of the better properties in St Charles.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, February 7, 2013
Thank you for your response, we appreciate your business
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

Comfortable, clean, and attractive property.The staff were very attentive and friendly. The breakfast was great. Lots of selections. The rooms are spacious and there is a refrigerator and microwave which come in handy too. The desk was great for working at night and there are a lot of television stations.

Room Tip: First floor, courtyard view was very quiet.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, February 4, 2013
Thank you for your Excellent response and for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
122 reviews 122 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 25, 2013

I prefer to stay here at the Hilton Garden Inn instead of across the street at Pheasant Run Resort. Why? Because you're treated like you are a welcomed guest. You're greeted with a hello and a smile and you genuinely feel like the staff is happy you are staying with them. The room was spacious, the pool was nice (too shallow to swim laps), and the breakfast was good. Could walk across the street to Zanies for a comedy show and then back to the Hilton Garden Inn for peace and quiet and not get caught in the traffic. Will always stay here when in St. Charles.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, February 4, 2013
Thank you for your response, we appreciate you staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brownsburg, Indiana
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 25, 2013

This facility is ok as far as its amenities. The fitness center is quite small, but the rooms are comfortable per the Hilton Garden Inn standard. The front desk staff was excellent and very helpful per any needs that arised.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, February 4, 2013
Excellent Stay, we appreciate your business
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Bear Lake, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 23, 2013

Don't you just love a place that makes you feel welcome? Great customer service -- I was always greeted with a smile and a hello. Veronica checked me in and treated me like a VIP even though it was my first stay. The people that prepared the breakfast buffet (with hot entrees made to order) were friendly and helpful.

My room was large, clean and comfortable. I will definitely stay again when visiting the area.

Room Tip: I selected a room with a king bed, and I was pleasantly surprised at how large it was.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vinny2601, General Manager at Hilton Garden Inn St. Charles, responded to this review, January 25, 2013
Thank you for your excellent response, we appreciate your business, look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn St. Charles

Address: 4070 East Main Street, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Charles
#1 Green Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles

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