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“surprisingly good” 4 of 5 stars
Review of Fairfield Inn & Suites Chicago St. Charles

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Fairfield Inn & Suites Chicago St. Charles
2.5 of 5 Hotel   |   2096 Bricher Road, Saint Charles, IL 60174   |  
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Ranked #3 of 12 hotels in Saint Charles
Boston
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
91 helpful votes 91 helpful votes
“surprisingly good”
4 of 5 stars Reviewed September 13, 2007

We stayed twice at the Fairfield Inn while visiting relatives. The rooms are tastefully decorated. Someone actually cared about the look of the rooms. The size, while not large, was very comfortable. The staff really goes out of their way to help out and the breakfast is fine for the price. The hotel is easy to get to and there are many restaurants not far from the location. A safe bet that exceeds expectations.

  • Liked — very pretty room
  • Disliked — view of mall
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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70 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 3, 2006

We were part of a block of 25 rooms with confirmation numbers. We were supposed to be staying on the same floor (we didn't). We were supposed to have non smoking rooms (1/4 of us had terrible smelling rooms with terrible smelling hallways and had to go out and purchase Febreeze to spray everywhere). Some of our people got their ENTIRE STAY cancelled even though they called before check out on the day in question and still were charged for the room. The pool was small and smelled odd. The toilets in a couple of the rooms ran all night. Our alarm clock had to be replaced because it made odd Morse Code sounding noises all of the time. Even though we were told there weren't any more rooms for the people that got cancelled (we had to double up or stay elsewhere), a non smoking room suddenly appeared and was given to someone free of charge (they had four people and their double/double room wasn't available, so they were given 2 king rooms for the price of one). The only good thing was that the front desk help were friendly (they knew we were mad).

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Chicago St. Charles

Also Known As:
Fairfield Inn And Suites Chicago St. Charles
Fairfield Inn & Suites Chicago St. Charles Hotel
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Saint Charles
Fairfield Inn Saint Charles
Saint Charles Fairfield
Saint Charles Fairfield Inn
Address: 2096 Bricher Road, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
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