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“Stay elsewhere!” 1 of 5 stars
Review of Fairfield Inn & Suites Chicago St. Charles

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Fairfield Inn & Suites Chicago St. Charles
2.5 of 5 Hotel   |   2096 Bricher Road, Saint Charles, IL 60174   |  
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Ranked #4 of 12 hotels in Saint Charles
Michigan
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15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Stay elsewhere!”
1 of 5 stars Reviewed July 3, 2006

We were part of a block of 25 rooms with confirmation numbers. We were supposed to be staying on the same floor (we didn't). We were supposed to have non smoking rooms (1/4 of us had terrible smelling rooms with terrible smelling hallways and had to go out and purchase Febreeze to spray everywhere). Some of our people got their ENTIRE STAY cancelled even though they called before check out on the day in question and still were charged for the room. The pool was small and smelled odd. The toilets in a couple of the rooms ran all night. Our alarm clock had to be replaced because it made odd Morse Code sounding noises all of the time. Even though we were told there weren't any more rooms for the people that got cancelled (we had to double up or stay elsewhere), a non smoking room suddenly appeared and was given to someone free of charge (they had four people and their double/double room wasn't available, so they were given 2 king rooms for the price of one). The only good thing was that the front desk help were friendly (they knew we were mad).

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Additional Information about Fairfield Inn & Suites Chicago St. Charles

Address: 2096 Bricher Road, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Saint Charles
#4 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Inn And Suites Chicago St. Charles
Fairfield Saint Charles
Fairfield Inn Saint Charles
Saint Charles Fairfield Inn

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