The staff here is second to none. The moment i entered with my family they were asking what they could do to make our trip more pleasant. They printed off directions, as well as recommended things to do and places to eat. Kudos to the young man and woman i interacted with. On Sunday the hotel was having water issues to the point where we all had to take luke-warm showers. Wasnt happy with that, so at check out i brought up the problem and the same two desk agents were there. They both were empathetic and offered me a 10% discount. I normally would have taken the offer but since the service was so pleasant, i declined.