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“Needs to work out the kinks.” 3 of 5 stars
Review of Hampton Inn & Suites Chicago-Saint Charles

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Hampton Inn & Suites Chicago-Saint Charles
2.5 of 5 Hotel   |   2875 Foxfield Road, Saint Charles, IL 60174   |  
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Ranked #1 of 12 Hotels in Saint Charles
Indianapolis
1 review
“Needs to work out the kinks.”
3 of 5 stars Reviewed December 28, 2010

Arrive at 9:30 PM on December 26, 2010 and had to locate the front desk associate who was in the back of the dining area. Two washed-in stains; one on sheet and bed cover. The next day upon checking out the threshold between the room and hallway came off. The complimentary breakfast was fair. Compared to the Doubletree the rate was a little higher for a lesser quality room.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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179 reviews from our community

Traveler rating
    114
    49
    12
    1
    3
See reviews for
60
34
8
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Wrightsville Beach, North Carolina
Top Contributor
102 reviews 102 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed September 23, 2010

Rooms are nice and updated, fridge, flat screen tv, new bedding etc. Lobby is nice, front desk very polite and helpful.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2010

Having read the reviews about Pheasant Run, I made the decision to stay here instead for a recent business event.
(Thank You TA--You Rescue Me Again!!)

The excellence of service came through immediately, when I spoke with Nicole at the front desk for reservations....and just kept getting better.
ALL at the front desk are wonderfully helpful, with great recommendations.

Immaculate hotel, with ac that worked even on the hottest days--and it was hot!
The bed--seriously--was one of the best that I've ever slept on. Yea, that good.
The Pool was fabulous. Nice little fitness center--cool, with tv, water, and towels. Business office well stocked, and working.
Breakfast was always well displayed, nice assortment, always hot, and good. What a lovely room they serve it in. Coffee/Tea bar all day in lobby.

Plenty of newspapers, one at your door in the am. Quiet rooms--great soundproofing.

The GM and Staff should be recognized for providing a quality of service that I usually experience only in the finest of hotels.

This is a wonderful gem. You will love it here. Seriously.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kingston, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 10, 2010

This hotel exceeded my expectations in every way!

A recently built, very well maintained hotel, with the best hotel bed I have ever enjoyed, quiet rooms, away from the main drag, it even included a pretty good (for free) breakfast. The staff was ever courteous and helpful. The air conditioning worked perfectly during the stay, which included several mid-90 degree temperatures.

If this hotel is available for booking, take it. Don't worry about the few extra dollars over the cheaper options. It will be worth every extra penny.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vermont
Top Contributor
168 reviews 168 reviews
29 hotel reviews
Reviews in 60 cities Reviews in 60 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 23, 2010

We stayed at the Hampton Inn while in the area for our son's wedding. The Inn met all of our needs. We had a nice sized room with comfortable beds and linens. Despite the Miss Illinois pagent and some local sports events the breakfast area seemed to accomodate all and the food was stocked. My one criticism was the business center. There were only two computers and one was broken. This was a minor annoyance, however, as we had friends in the area with a computer.
I would stay here again.

Stayed June 2010, traveled as a couple
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Lake Mary, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2010

Tip # 1. Use the front desk help Lori, for information on surrounding area things to do, places to see and where to eat. Also a great help with downtown Chicago driving instruction. Everyone at the hotel was eager to please, we were very happy with their service. This Hampton was one of the best we have ever stayed with. Their GM Teri DeLee made us feel like family and friends what a wonderful surprise. We spoke to other guest staying there and we found out they felt the same way. This Hampton Inn & Suites really has it going on with customer service. Wonderful shopping close by ladies. We will go back and stay with them again.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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wilmot, wi
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed October 8, 2009

Stayed here for two nights in August for a convention at Pheasant Run. The hotel is new and clean and the staff is all very friendly. Breakfast in the morning was good. This is our second stay at a Hampton Inn and we will definitley try them again in the future.

  • Stayed August 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Chicago-Saint Charles

Address: 2875 Foxfield Road, Saint Charles, IL 60174
Phone Number:
Location: United States > Illinois > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Family Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#2 Business Hotel in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Chicago-Saint Charles 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago-Saint Charles
Hampton Inn & Suites Chicago-Saint Charles Hotel Saint Charles
Hampton Inn Saint Charles

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