Shuttle drivers were very friendly and helpful. Front staff always willing to help and wereeager to serve. Everyone I encountered were very friendly and helpful making sure they welcomed you. I was very impressed with the room, both in cleanliness and layout. The bedroom and bath was totally seperate from the living room with french doors. Room was well light. My only complaint was the restaurant service. I ate both 2 dinners and a breakfast. Both dinners were long events starting at the entrance. Both times I had to stand a long time before being recognised for seating. The first night the bartender started the menu process as the server was nowhere around. The second night refills were non-existant. I had the same server for breakfast and found she was more attentive, which led me to think that maybe she was over-whelmed the night before.
One more word about the shuttle drivers. My stay was during a flood and the shuttles were struggling with the elements. While waiting for the Suites shuttle (running late) I was given a ride on the Summerfield suites to marriott Suites. These drivers were above and beyond in ensuring the guests were not stranded.
- Official Description (provided by the hotel):
- Situated in the midst of the Chicagoland area, just a 5-minute shuttle ride from O'Hare Intl. Airport, the Marriott Chicago Suites O'Hare is poised for executive board meetings, elegant receptions and small meetings. The hotel is ideally suited for the business traveler, and all major highways are easily accessible from the hotel. The Marriott Chicago Suites O'Hare does offer 24-Hour complimentary O'Hare Airport shuttle service. ... more less
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- Also Known As:
- Chicago Marriott Suites o`Hare Hotel Rosemont
- Chicago Marriott o Hare
- Marriott Hotel Rosemont
- Marriott Rosemont
- Rosemont Marriott