While this is a very good hotel close to O'Hare, I use it for my work downtown near Willis (Sears) Tower. They have shuttle back and forth to O'Hare shuttle center where you can take the Blue line into town ...BUT the gem and not even the desk could give me information of the Metra Train one block away (think Walk) to the O'Hare Transfer Station. 4.75 to Union Station and not the hassle of O'Hare shuttle center and waiting for hotel shuttle.
The Rooms are big, bed are super comfy, enjoy the free bottled water, food in restaurant is above average.
Recommend it for more than just O'Hare Transfer.
It would be nice if the shuttle made a stop at the Metra station when raining but like I said not really necessary as only 1 block away behind the Parking ramp.