There are good things about this hotel. The décor was nice The suites were comfortable. The HVAC system was quiet. The bed was comfortable and the bathroom was clean and a bit bigger than some hotels. The overall environment was good however, check inn was terrible. I was in line to check in at 2:10 pm. There was one person at the desk helping someone order something for somebody. After about 10 minutes, I think he was the desk manager, went to the back to get someone else on the desk. When I was finally able to check in at 2:25 I asked for two keys and was given one. I didn't realize I had one key until I parked the car so get back in line to get the second key. When I got to the room, the second key did not work so I had to go back to the desk, get back in line to get a working second key. As far as parking it cost $12.00 to park in the hotel lot; otherwise to have to park in a remote lot and walk back to the hotel. $9.95 for Wi-Fi service. I did not get it. The menu prices were outrageous so we went out to eat. The hotel seem to cater to business clientele. The surrounding area was just plain ugly.