I booked a room for my adult kids the night before they were all to fly home from their grandmother's funeral. They were greeted by an incredibly warm and kind reception staff, who later had a tray of candy and a sympathy card sent to their room. The hotel was beautiful, quiet and very convenient to the airport. Couldn't be more pleased with our hotel selection. Way to go Sheraton, your personalized service has won our loyalty.

Over the last couple of months, I have been staying at this hotel, and I am very impressed. Good service, nice and clean rooms, excellent club lounge, price and location. They recently changed their restaurant menu, and the new menu is very good.

The service is over the top, from the front desk, to the bartender, and the lounge attendee. I highly recommend it.

I stayed at the Sheraton last night. The bed was extremely comfortable. They have removed the tub and replaced it with a huge shower. Lots of water pressure and it gets hot in a hurry. I love the updated look. I agree with the previous comments that it is very quiet. I never heard any aircraft. What really impressed me however was the service. The friendly courteous service started at the front desk and extended to every staff person I encountered. While checking in I shared that I had to get to Woodstock on Saturday, where the movie Groundhog Days was filmed. Saturday is the 20th anniversary celebration of the filming. When I returned from dinner, in my room was a complimentary dessert, a handmade card including a photo of Bill Murray, and a personal note from the staff at the front desk. That is over the top in caring for their guests in my opinion!!

This Sheraton is an old Embassy Suites, recently renovated. They did a spectacular job. The rooms are huge (of course, as a renovated Embassy Suites). Hotel is quiet, never heard an airplane even though you can practically walk to the airport (but don't do that). Staff was nice and the food was also very good. Internet is lightning fast. 2 large-screen TV's in every suite. I doubt you'd do better anywhere near O'hare. I'd give it 5-stars but I save that for the extraordinary experiences.