My company messed up my room reservation. The beautiful Rawon at the front desk took care of the problem with a great attitude. While I was waiting, I went to the restaurant and had a excellent dinner. When she resolved the problem, she brought me my room key at my table in the restaurant. What excellent customer service. Room is very nice after a long day of flying.
- Official Description (provided by the hotel):
- Upscale hotel featuring five suites, full service restaurant, contemporary decor with state of the art wiring ideal for the business traveler. Easy access to downtown Chicago via public transportation and expressways. Business center services available along with a concierge desk on-site. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Rosemont Hotel Rosemont
- Rosemont Hyatt