Pros: The early check-in was very efficient, it hleps being an IHG member. The room was very clean. I had a non-smoking room, yet when I stepped out the elevator on the 13th floor, i smelled smoke. The room iteself was fine with NO smell of smoke. The bed was MOST comfortable. The people were MOST helpful and friendly. The location was very convenient, but too far from the subway.
The cons: there never seemed to be a concierge or bell boy to call a cab. I liked this concept, in an effort to be green water bottles were not placed in the room, however, in order to encourage 'green behaviour' Crowne provides a water dispenser near the elevators. On the 13th floor, the vending machine would not accept any of my money and the water dispenser was not functional and was not fixed by the time i checked out (one had to go to another floor toget water). If you want to encourage green behaviour, you need to provide the service and not make it incovenient.
- Official Description (provided by the hotel):
- Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more less
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- Also Known As:
- Crowne Plaza Chicago o`Hare Hotel Rosemont
- Crowne Plaza Rosemont
- Crowne Plaza Hotel Rosemont