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“My go to place to feel like home” 5 of 5 stars
Review of BEST WESTERN at O'Hare

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BEST WESTERN at O'Hare
3.0 of 5 Hotel   |   10300 West Higgins Road, Rosemont, IL 60018   |  
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Ranked #16 of 16 Hotels in Rosemont
Lithonia, Georgia
1 review
“My go to place to feel like home”
5 of 5 stars Reviewed yesterday NEW

I stay here often so I have a good relationship with the staff. They greet me by name and with a smile. When I am away from home just someone remembering my name is HUGE. The rooms are comfortable and very clean. Breakfast in the AM is also very good. NO COMPLAINTS

  • Stayed January 2015, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
    12
    21
    25
    14
    9
See reviews for
12
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Racine, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

Gricelda was super friendly at the continental breakfast. It was a pleasant change from the rest of my experience at the hotel. My rating of 5 is based totally on the breakfast experience....the rest of the staff and stay was average at best.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, yesterday
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed our breakfast, and will definitely pass your compliments along to Gricelda! I apologize that the rest of your stay did not exceed your expectations, and would like to hear how we can improve. If you can contact me directly I would appreciate it. Please call me anytime at 847-296-4471.
Thank you,
Sarah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parker, Colorado
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stay here several times a month on business. Convenient Location, Free shuttle, free wifi Friendly staff, and free breakfast. Cant ask for much more. Rooms are clean and basic. In house sports bar is a fun place to hang out.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, yesterday
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. I will pass your compliments along to our entire staff. Thank you for your loyalty to Best Western O'Hare, we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peachtree City, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel a lot and spend a lot of time in Chicago area. This hotel has very friendly staff and it has become my home away from home. They are very accommodating to my very irregular schedule and I highly recommend this hotel to anyone especially who is in airline business! Close to O'Hare airport and great restaurant attached to the hotel.

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 4 days ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train ours staff and serve our guests. I am pleased to hear you enjoyed your stay, and will pass your compliments along to our staff. Thank you for your loyalty to Best Western O'Hare, we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk girl was very nice, upon learning I was a diamond Best Western member she gave me a very nice suite. Location is also perfect when flying into ORD. Please give he a promotion. Thanks Joe

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 4 days ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay, and will pass your compliments along to our Front Desk. Thank you for your loyalty to Best Western, and for choosing to stay at Best Western O'Hare!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at this hotel at least 3 times a month for work. This is a great find near a busy airport. The rooms are always clean and comfortable. The staff is so helpful and the transportation to the airport is very reliable. They offer a good free breakfast and there is a really nice sports bar attached to the hotel. It is a great place to stay near the airport!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 4 days ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. Thank you for your loyalty to Best Western O'Hare. I will pass your compliments along to our staff; we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Newly remodeled hotel has friendly staff and nice rooms for the money. Lobby has coffee and apples. I like the fridge in the room. The most annoying thing about the rooms is the bathroom has a pedestal sink and there is no place to put your toiletries. The one little shelf is over the toilet and always afraid things will fall off into the toilet

  • Stayed January 2015, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 1 week ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. I understand your frustration with the lack of space for toiletries. We are looking forward to further renovations in the near future, including the vanity area. Thank you again for your feedback, and for choosing Best Western O'Hare.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 16 Hotels in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Official Description (provided by the hotel):
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western

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