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“Clean, Safe and Close to ORD” 4 of 5 stars
Review of BEST WESTERN at O'Hare

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BEST WESTERN at O'Hare
3.0 of 5 Hotel   |   10300 West Higgins Road, Rosemont, IL 60018   |  
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Ranked #16 of 16 Hotels in Rosemont
1 review
“Clean, Safe and Close to ORD”
4 of 5 stars Reviewed 4 days ago NEW

I use the Best Western hotel to stage before early trips out of Ohare. Decent rate and restaurant. Not much of a work out room. Bed was very firm and made it tough to drift off to sleep. Free shuttle service to airport is nice.

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    5
    9
    16
    8
    5
See reviews for
7
11
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Enterprise, Alabama, Usa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Left message for manager to call me back, regarding my cell phone that was left in room 333, on evening of Oct 24th. We left at 3:30 am for O'Hare airport. and the black phone blended in with the top of the desk, and I did not see it.

  • Stayed October 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location, great staff, I can always count on a clean room. Been staying at this location for more than 10 years. There is an ajoining restaurant Shoeless Joes and a great restaurant bar currently under renovation. Target store and many restaurants within a 10 minute walk.

Room Tip: most rooms on the 2nd floor have frig and microwave.
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  • Stayed October 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 1 week ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. I thank you for your loyalty to Best Western, we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallastown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in Sept of 2014. My cousin and I were in town to see Garth at the Allstate Arena. We blindly booked this place since it said was within walking distance of Allstate arena. We were happy with our choice. It was only about a 7 minute walk to the Arena. There is also a Target shopping center right next to the arena and an IHOP. They have a shuttle which was great. It will pick you up from the airport, but it will also take you places within 2 miles of the hotel (mall, movies, etc). This was a nice feature since we had a little time to kill. There is also a casino not too far away that the shuttle was able to take us to. The staff was great. We asked for a late check out, and it was no problem. Our room wasn't the ritz, but it was clean and bug free. Thats all we cared about! We had a blast at the concert and would stay here again! Oh PS Forgot there was a bar/restaurant that we ate in after the concert, we just were hungry so we got food. it was decent, but nothing to write home about.

  • Stayed September 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 1 week ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay with us while in town for the Garth Brooks Concert. We are conveniently located minutes from Allstate Arena. Thank you for choosing Best Western O'Hare, we look forward to seeing you again!
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Hartford, Michigan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Your average hotel but I think it's their for airport usage or staying just outside the city. Shuttle can take you to airport anytime for free! Shuttle could also get you to CTA at airport for downtown travel too. Friendly service. Parking is free. Restaurant/Bar is attached (There is a dance club there too). Close to Rosemont shopping and events.

Room Tip: Small rooms but they do the job for traveling
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  • Stayed October 2014, traveled with friends
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 1 week ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. Our shuttle service is convenient for both transportation to O'Hare Airport or downtown Chicago via the Blue Line. Thank you for choosing Best Western!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

on my way to Dallas and then to Hawaii - i booked in Best Western near O Hare, Chicago for a night.
it was very neat, comfortable, and best very close to O Hare ! hotel staff was most helpful, and the shuttle service bang on time ! very good complimentary breakfast and lovely tea in the rooms !

Room Tip: neat comfortable rooms - specially good for transit !
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  • Stayed September 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 1 week ago
Thank you for taking the time to leave us this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I am pleased to hear you enjoyed your stay. We are conveniently located within minutes of O'Hare Airport and provide complimentary shuttle service to all guests. Thank you for choosing Best Western O'Hare.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was leaving O'Hare in the morning. When I made my reservation 2 weeks earlier I was told there was a nice restaurant at the hotel as my wife and I wanted a nice quiet dinner. When we checked we were told that the restaurant had closed several months earlier. We ate at the sports bar which was OK but very noisy!

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah O, Director of Sales at BEST WESTERN at O'Hare, responded to this review, 1 week ago
Thank you for taking the time to leave this review. We appreciate all feedback as it helps us better train our staff and serve our guests. I apologize for any inconvenience during your stay. Our on-site restaurant, Pine Grove, is currently closed for renovations, for the time being only serving the Continental Breakfast. Thank you for choosing Best Western O'Hare.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 16 Hotels in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Official Description (provided by the hotel):
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western

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