I stayed at your property for one night on Thursday, Feb 7th and wanted to express my compliments to management and staff. We (friend and myself) checked in close to 8 PM that evening and the front desk agent was very polite and quick with the check-in process. She was also very clear on where elevators were and where to get continental breakfast (in the Pine Grove Restaurant) the next morning.
Room was very clean and comfortable.
Continental Breakfast the next morning was more than ample. There was a huge variety to select from and most of the options were very healthy ones. The breakfast hostess, Marie, was very nice and efficient at clearing away our dirties while we finished drinking our juice and coffee. She greeted us with warmth and sincerity and asked us if we were interested in fresh eggs made to order or hotcakes to compliment what was available at the breakfast bar. She was a great and pleasant start to our very long day that we had ahead of us.
I appreciate the excellent customer service by your staff and will definitely recommend your property to friends and family on their next business travels. Thanks again for a wonderful night's rest!
- Official Description (provided by the hotel):
- This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more less
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- Also Known As:
- Best Western At o`Hare Hotel Rosemont
- Best Western Hotel Rosemont
- Best Western Rosemont
- Rosemont Best Western