Stayed 1 night during business trip, the hotel is run down, the middle eastern guy in the front desk seemed mostly annoyed by the fact that 2 guests had showed up to stay in "his" hotel. The room was also run down, very old tv and noisy AC. Overall a bad place to stay. And overpriced!

We stayed at this Best Western before an early flight at O'Hare. The rooms are fine, but difficult to transition to as we had just checked out of the Chicago Hilton. The non-smoking room was a little stale smelling with smoke though, and this was probably my only complaint. The free shuttle to the airport is a great bonus.

We could not get a room in downtown Chicago for our first night of a 4 night trip due to the marathon, and picked this hotel for our first night, which was a good choice. The corridors are a little dated but the room was pleasant and clean and a decent size. Staff were very friendly. There is a free shuttle which runs 24 hours every half an hour to and from the airport. Door 2 of shuttle bus area at airport. There is an adjoining restaurant which was good, and it serves a good complimentary continental breakfast in the morning - breads, pancakes, cereals, juice, pastries. The bus driver took us back to the airport the next day to get the blue line into downtown to continue our holiday. A little far to stay out of town for all 4 nights but good for the first night.

From the outside the hotel looks dated however the rooms are updated and have a modern feel.
Staff were friendly and efficient on checkin. Room was clean, the bathroom was sparkling clean! The bed was very comfortable the only gripe might be that the tv was old and the picture a little fuzzy. Although only 10 minutes away from O'Hare airport we didn't hear any planes.
There is a free shuttle to the airport that runs every 30 minutes