While this hotel is in a great location close to O'Hare, it is in very bad need of some upgrades and just some loving care. I landed at O'Hare after midnight and waited at the Bus/Shuttle center for about 20 minutes for the hotel's shuttle. I then tried to call the hotel and tried 4 different times over the next 10 minutes and the call was never answered. Luckily, 5 minutes later the shuttle did arrive.
The rooms are very basic and have had some upgrades to the drapes and bedding, however, it is still very old in appearance and the mattresses very desperately need to be replaced. Also, there appeared to the a lack of attention to detail as the remote control was covered with marker and should never have been allowed to be used in a room under any circumstances.
Overall, I am not sure I would choose this hotel again - especially with the numerous other options by O'Hare.
- Also Known As:
- Best Western At o`Hare Hotel Rosemont
- Best Western At o`Hare Hotel
- Best Western Hotel Rosemont
- Best Western Rosemont
- Rosemont Best Western
- Official Description (provided by the hotel):
- This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more less
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