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InterContinental Chicago O'Hare: Traveler Reviews

4.5 of 5
5300 N River Road, Rosemont, IL 60018
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InterContinental Chicago O'Hare
Ranked #2 of 16 hotels in Rosemont
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488 reviews from our community

Traveler rating
    264
    153
    53
    16
    2
See reviews for
Families
50
 
Couples
99
 
Solo
78
 
Business
251
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Cape Ann, Mass.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Welcome Rose Bowl Queens!”
5 of 5 stars Reviewed February 12, 2013

I recently attended the Love is Murder writers conference at this hotel. From the moment I checked in, they made me feel like the Rose Bowl Queen. The first room I was given on floor 12 was very nice but lacking a bath tub. When I mentioned this to the housekeeper, she encouraged me to call the front desk and see if a room with a tub was available. Not only was it available, the hotel sent up two employees to take my luggage and move me to the 8th floor. There I had a corner room that was even bigger. Not long after that I heard a knock on the door. A uniformed staff member handed me a complimentary "amenity" of fruit and chocolates, artfully presented, along with a welcome card signed by the manager. For the next four days (three nights), I was treated so well by everyone. The staff really goes out of its way to be helpful and friendly--and it doesn't seem forced. They make the Marriott, known for its customer care, look like slackers; they are that good. The food from room service arrived on time and was beautifully presented. The only complaint I have concerns the prices: they are higher than average for room service and in the gift shop ($5 for a small bag of popcorn?). On the other hand, I paid $93 per night, the conference rate, for the room and to this New Englander, that is cheap! I believe the regular rates aren't much higher. All in all, from the spacious, luxurious bed to the stretch sofa and contemporary bathroom with excellent toiletries, the Intercontinental wins my lasting appreciation.

Room Tip: I thought the corner room, #823, was spacious and very bright. Also, it was fun to sit and watch the...
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Golditoo about InterContinental Chicago O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Quite astonishingly good”
5 of 5 stars Reviewed February 11, 2013

Normally outside of our price range, we got a deal on Hotels.com for a one night stay. Am I glad that we did. The room was massive, modern and well decorated. The restaurant and bar are excellent although both aren't cheap and both were busy, although we were able to find somewhere to sit. The bus service to and from the airport is efficient and swift. It was freezing cold out but lovely and warm inside and the service was excellent.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DMT_12 about InterContinental Chicago O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Beautiful hotel”
5 of 5 stars Reviewed February 6, 2013

I stayed here for three nights for a business meeting and was thoroughly impressed. Beautiful, big spaces all throughout the hotel from my room to the meeting rooms. The restaurant on site was great for lunch and the service was great. All of our meals were really good. The hotel has a really modern decor throughout. Very contemporary bathroom. Very comfortable bed. I would surely stay here again and would recommend this to any company looking for a great meeting place.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bouvierlover about InterContinental Chicago O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
42 helpful votes 42 helpful votes
“Deserving of Its High Ranking”
5 of 5 stars Reviewed February 5, 2013

Checked in to this fine property a few weeks ago when temperatures were barely above zero--what a welcome relief. First class property all the way highlighted by extra large rooms and a well laid out, spacious bathroom. Extremely comfortable bedding and pillows and quiet. Conveniently located minutes away from O'Hare with numerous dining options immediately available--either in the hotel or to two of the better chain restaurants--Capital Grille and McCormick & Scmicks attached to the property. I often stay at the Hilton O'Hare at the airport from a location/convenience standpoint; now I have a backup hotel from a luxury standpoint (and it is often less expensive, let alone superior from a hotel perspective, to the Hilton). Would definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask elchevere about InterContinental Chicago O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, NV
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Another positive review!”
5 of 5 stars Reviewed February 1, 2013

A three night stay prior to a very long overseas journey started with a wonderful stay (as usual) at the IC ORD. We arrived at the hotel at about 2pm, and were quickly checked in by Eva at the front desk. She thanked me for being an Ambassador and was pleased to inform me about the gratis upgrade to a junior suite, free internet, free pay movie, and complimentary bottled water and fruit as a part of my Ambassador status. The room was as expected, flawlessly clean and well appointed, and our luggage arrived within 10 minutes. We enjoyed an early dinner at the new restaurant, Fresco 21. Food quality is high, and prices reasonable for an airport hotel. Room service was used later, and food was delivered on time, as ordered. The staff should be proud of their place of employment, as the overall quality of the hotel and services is outstanding.

Room Tip: Room amenities are very similar from the bottom to the top, but having Ambassador status adds greatl...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask stew4united2 about InterContinental Chicago O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
InterContinental Chicago O'Hare
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Additional Information about InterContinental Chicago O'Hare

Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Chicago o`Hare Hotel
Intercontinental Hotel Rosemont
Intercontinental Chicago o Hare
Address: 5300 N River Road, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Rosemont
#2 Business Hotels in Rosemont
#7 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
InterContinental Chicago O hare is the area s first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 
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