The hotel itself had a few minor issues. Some small awkward rooms in the towers, thin walls, dated architecture, unimpressive restaurant, etc, but still much more than you would expect for an airport hotel. My biggest issue was that there were two conferences on site at the same time, which had two very conflicting themes (parent who lost their children, and pornography), and the rooms (both were booked in blocks) were in close proximity.
The service we received from the made up for everything enough to not complain. We checked in at 4AM and the staff was very courteous. The service in the restaurant was spectacular, and above all, the valet attendants were perhaps the best I have ever experienced. By our second night, valet knew exactly who were were, always had our car ready within minutes, took us to our car to get items left behind, and gave great advice on the area.
- Official Description (provided by the hotel):
- Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more less
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- Also Known As:
- Hyatt Regency o`Hare Hotel Rosemont
- Hyatt Regency Rosemont
- Hyatt O'hare
- Hyatt Rosemont
- Hyatt Regency Ohare Hotel