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“Classic Hyatt” 5 of 5 stars
Review of Hyatt Regency O'Hare

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Hyatt Regency O'Hare
4.0 of 5 Hotel   |   9300 West Bryn Mawr Avenue, Rosemont, IL 60018   |  
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Ranked #11 of 16 Hotels in Rosemont
GreenLeadersSilver level
Forest City, North Carolina
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
“Classic Hyatt”
5 of 5 stars Reviewed April 21, 2014

The classic Hyatt design is surpassed by the customer service. I love this layout with the open lobby that extends to all floors. I was here for a business meeting. Their customer service was outstanding throughout.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, April 29, 2014
Thank you for your recent review of our Hotel. We are very pleased to hear that you enjoyed your stay and we look forward to the opportunity to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,055 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
Indianapolis, Indiana
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 19, 2014

we stayed overnight at this hotel for a funeral nearby. the hotel is very modern looking but their computers were down when we checked in and there was a long line. our room was nice and clean but they charge an arm and leg for things like parking, internet, and breakfast. there is also alot of noise from the airport. we probably would not stay at this hotel again.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, April 29, 2014
Thank you for your recent review of our Hotel. We are disappointed to heart that you were unhappy with certain aspects of your stay. Please feel free to reach out to the Hotel directly so we can better assist you and ensure a more comfortable stay with us in the future.
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Kernersville, North Carolina, United States
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 19, 2014

I recently stayed at this hotel for a 5 day stretch (4/11 thru 4/15) to attend a continuing education conference for my profession. The grand ballroom where the continuing education lectures were held was great. There was not a bad seat in the ballroom. The video screens displaying the presenters' slides were clearly seen from any seat in the room. The audio was great also--no glitches w/ the presenters' microphone. My room was in the "Executive Wing" of the hotel. I was on the 25th floor. The view from my room was of the highway, train station, and a parking garage (not stellar). The room itself was comfortable. I heard ZERO noise from the neighboring rooms and only occasional noise from the main floor hallway. The hotel has no swimming pool. The town where the hotel is located (Rosemont, Il) has few convenient options for dining. Almost 95% of my meals I had to eat at the hotel dining options which added up costs quickly.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, April 29, 2014
Thank you for your recent review of our Hotel. Next time that you are in Rosemont you should check out the MB FInancial Park at Rosemont that has several dining options within walking distance of the Hotel. There are also several other restaurants nearby that our concierge would be more than happy to help you book a reservation at!
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Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 18, 2014

The staff was incredibly helpful and attentive. I can't say that enough. Even in the O'h restaurant the staff was wonderful. Our room was of average size, not big or small. Location is about a 10 minute walk to the Rosemont stop on the Blue line. I highly recommend.

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, April 29, 2014
Thank you for your recent review of our Hotel. We are very pleased to hear that you enjoyed your stay and we look forward to the opportunity to welcome you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Top Contributor
86 reviews 86 reviews
65 hotel reviews
Reviews in 37 cities Reviews in 37 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed April 18, 2014

We stayed here one night before our trip to Hawaii & everything was great! We were able to check in early & the lady at the counter was super friendly. She told us all about the amenities that the hotel provides & also about the shuttle to O'Hare, which runs every 15 minutes.

We had a king room & was ok for one night. The bathroom is super small, but served its purpose.

We had a great view of planes coming into & leaving O'Hare and never had a problem with the noise.

I highly recommend using ParkSleepFly.Com if flying out of O'Hare for one night. We got a great rate of $139, which can't be beat. Enjoy!

Stayed April 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, April 29, 2014
Thank you for your recent review of our Hotel. We are very pleased to hear that you enjoyed your stay and we look forward to the opportunity to welcome you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ypsilanti, Michigan
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 15, 2014

Hotel is nicely located.Blue Line subway is closeby & shuttle is provided by the hotel to & from O'Hare Airport free of cost.Choice of restaurants.However,daily charge for wifii is exhorbitant.Even in lower grades hotels wifii is free.

Room Tip: Rooms are nicely furnished.Corner rooms are slightly bigger than others.
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Green Features: Green key system & usage of towels is in use.Linen reuse is also practiced by this hotel.
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, April 29, 2014
Thank you for your recent review of our Hotel. We are very pleased to hear that you enjoyed your stay and we look forward to the opportunity to welcome you back in the near future! We do provide complimentary wireless internet access in all of our public and lobby spaces.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crown City, Ohio
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 15, 2014

Stayed at the Hyatt Regency O'Hare starting 4/11/14 to 4/14/2014 as part of a meeting at the hotel. Used many amenities at the hotel. Free hotel shuttle bus to O'Hare market every 15 minutes. I used it twice and the drivers were very friendly and helpful. They offered a free paper and checked on the temperature and assisted guests with bags. Front desk check in was very efficient. Rooms were very nice, clean, and had nice amenities. There was an old mini bar in my room. I think they converted it to a fridge but it still had the sticker. I was concerned I'd get charged for putting a drink in it. Housekeeping was very good and left extra towels. Meeting rooms were nice and comfortable. WiFI worked very well. Meals were expensive but very good quality. Note, there are a lot of restaurants within walking distance a couple of blocks away and the convention center across the street has a food court during business hours. It cost me $18 for a roast beef sandwich, chips, and a drink at the hotel coffee shop. Note, if you prepay for breakfast at check-in it is cheaper. I overheard one person getting a $15 rate vs. the $18.50 rate if you buy it later. The buffet was by far the best deal for meals. The gym (Stay Fit) by Hyatt was very nice. Note it definitely had peak times where all equipment was full however. All that being said, it was laid out well and had nice amenities. I would say had a nice meeting and Hyatt did a great job. Very convenient hotel.

Room Tip: I was in the executive suite and it was a hike from the main services. You might ask about how clos...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, April 29, 2014
Thank you for your recent review of our Hotel. We are very pleased to hear that you enjoyed your stay and we look forward to the opportunity to welcome you back in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency O'Hare

Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Rosemont
#8 Romantic Hotel in Rosemont
#9 Business Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Number of rooms: 1101
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
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Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt O'hare
Hyatt Rosemont
Hyatt Regency Ohare Hotel

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