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“Convenient Peace of Mind” 5 of 5 stars
Review of Hyatt Regency O'Hare

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Hyatt Regency O'Hare
4.0 of 5 Hotel   |   9300 West Bryn Mawr Avenue, Rosemont, IL 60018   |  
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Ranked #8 of 16 hotels in Rosemont
GreenLeadersSilver level
Delafield, Wisconsin
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Convenient Peace of Mind”
5 of 5 stars Reviewed February 5, 2013

We used the parksleepfly.com website to find a place to stay before an early morning flight out of the country, where we could leave our car. The Hyatt satisfied us on a number of fronts. Previously our experience with airport shuttle services was horrible. The Hyatt sends a shuttle every 15 minutes, and it is large enough to accommodate people and their luggage, so we didn't have to wait for a subsequent ride to get to the airport or back to the hotel. Parking lot secure and well lit, under cover, very acceptable. Hotel front desk professional, courteous, pleasant & friendly, eager to please. Room extremely comfortable, well appointed, clean, easy to find. Lobby, etc., upscale, interesting, well decorated. One glitch we had was exiting the parking lot, didn't know how to submit our ticket! No one to ask and no answer at the hotel number (except computer voice), but it was the middle of the night. We finally figured it out and won't have the same problem again. A word of instruction about the validated parking ticket submission process would be helpful for future guests. You actually have to put your ticket into a slot where it looks like tickets only come out. It sucks your ticket it, reads it, then spits it out and lets the automatic bar come up to let you exit the parking lot. We paid about $130 for the room, and left our car for 6 nights. If you expect to pay about $10 per day for parking alone, that means our room was $70. It was DEFINITELY WORTH $70!!!! We will absolutely use this hotel and the parksleepfly.com website again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 11, 2013
We are constantly trying to improve the service we provide. Thank you for your feedback so that we can continue to make improvements on the experiences we provide all of our guests. We hope to see your family again for the next trip.
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876 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Chicago
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2013

One too short night in breathtaking hotel 5 minutes from O'hare. Staff could not have been more friendly and pleasant. The room...amazing! Had 2 rooms, one ADA accessible with roll in shower.
Fresh well-appointed room. 24 hour airport shuttle made 6am flight easy to make. Covered walkway to Rosemont Convention Center meant no coat needed in 15 degree weather. Would come back in a heartbeat.

Room Tip: Executive wing if you can get it!
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 11, 2013
Thank you for the fantastic review! We will certainly be proud to share your feedback with our team members. Exceeding your expectations is our goal and we hope to do the same your next visit.
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Muscatine
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2013

Booked for park and fly what a great deal we parked then stayed at the return of our trip the Hyatt is a beautiful hotel an staff are very professional an the room was very nice an my husband was happy with the planes coming right over us he sit in the big windows An watched them a must stay when flying outbid Ohara

Stayed January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 9, 2013
I happen to enjoy the airplanes too, so I am thrilled that your husband enjoyed them while staying with us. We hope that you will both be back in the future for more than just the night.
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Lake Mary, Florida
Top Contributor
75 reviews 75 reviews
31 hotel reviews
Reviews in 42 cities Reviews in 42 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed January 29, 2013

This Hyatt is really convenient for conferences and events at the Convention Center. There is an enclosed, heated walkway to the Convention Center which is excellent for Chicago's winter weather- no coat needed. The hotel rooms are comfortable, although my room was very small. The beds are extremely comfortable as are the pillows. The bathroom was adequate with a shower and all the amenities.

I did think the parking was very expensive- $32 a night. I was also disappointed to learn that the restaurant had been closed on one of the nights that we were there because they weren't busy- that left only the bar with a very limited menu as we didn't want to face the bitter cold winter weather.

Living in Florida we found the hotel very dry- think static cling and dry lips and throat, but that would have been true of any place in Chicago in January.

This hotel is close to the airport and and very comfortable. I would recommend it highly for business or convention center activities. It is a bit far from downtown Chicago.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 9, 2013
Thank you for such a high recommendation. The winter weather can be a bit much for even many of us locals, so it is no surprise that your Floridian selves found it uncomfortable. We hope that you will join us again when it warms up around here. In the meantime, thank you for writing this review.
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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 28, 2013

Staying in the executive wing of the hotel for one day while on businesses and was really impressed with the service, the quality/layout of the rooms and overall the staff hospitality. It seems like they've done a lot of renovations to keep the place looking modern and clean. The breakfast buffet exceeded all my expectations - health, delicious options. Highly recommend staying here.

Stayed January 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 9, 2013
Thank you so much for taking the time to write your review. We are certainly glad that you appreciated the healthy options; we understand that being away from home doesn't mean that you have to stray away from your routine and healthy lifestyle. We appreciate every recommendation we receive, especially when yours is a "highly" recommended. We look forward to hosting your friends and family in the future after you let them all know what a great stay you had.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 27, 2013

Stayed here for three days, two nights for a work meeting. Our group was about 150 people. My room was clean and comfortable. It was a bit dry and a static electricity was abundant. Chicago in the winter - bring lip balm. Only negative on the room was a missing sheer panel on the curtains - otherwise, everything else was in good order.
The large rooms for our conference were a bit cold and drafty ... due in large part to the sub-zero temperatures outside. Recommend a sweater for the conference rooms. The partitions between the conference rooms are not particularly effective at keeping out noise. We could hear noise from the meeting next door, I am sure they could hear us. The food was decent ... banquet style for all of our meetings. Nothing extraordinary, but nothing horrible either.
Transportation to and from O'hare was quick and easy.
All-in-all, good place for a conference.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 9, 2013
Thank you for your valuable feedback. As a hotel that hosts many conferences and meetings, we certainly appreciate hearing about your experience, so that we may make every effort to improve it for guests in the future. We hope you have the chance to visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Top Contributor
167 reviews 167 reviews
26 hotel reviews
Reviews in 71 cities Reviews in 71 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed January 27, 2013

Really enjoyed this hotel. Had great service and was very nice for an airport property. Only spent one night but loved how close the train to get to the city was and how helpful the staff is with helping us reach the skydeck. After spending 3 nights in the grand hyatt Denver and not having the hyatt beds the o 'hare property had one if I could steal that bed I will. This hotel also has an airport shuttle to get to and from airport for free. To the people complaint about the Internet it was $1 are you serious? This is a great layover hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 9, 2013
Thank you for being loyak to the Hyatt. We are certainly glad that you had a 5 star experience! We look forward to when you can join us for just one night.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Green Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
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