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Hyatt Regency O'Hare: Traveler Reviews

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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660 reviews from our community

Traveler rating
    204
    251
    107
    61
    37
See reviews for
Families
79
 
Couples
111
 
Solo
92
 
Business
291
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Lake Mary, Florida
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
63 helpful votes 63 helpful votes
“Good Airport/Conference Hotel”
4 of 5 stars Reviewed January 29, 2013

This Hyatt is really convenient for conferences and events at the Convention Center. There is an enclosed, heated walkway to the Convention Center which is excellent for Chicago's winter weather- no coat needed. The hotel rooms are comfortable, although my room was very small. The beds are extremely comfortable as are the pillows. The bathroom was adequate with a shower and all the amenities.

I did think the parking was very expensive- $32 a night. I was also disappointed to learn that the restaurant had been closed on one of the nights that we were there because they weren't busy- that left only the bar with a very limited menu as we didn't want to face the bitter cold winter weather.

Living in Florida we found the hotel very dry- think static cling and dry lips and throat, but that would have been true of any place in Chicago in January.

This hotel is close to the airport and and very comfortable. I would recommend it highly for business or convention center activities. It is a bit far from downtown Chicago.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Geonannie about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
February 9, 2013
Thank you for such a high recommendation. The winter weather can be a bit much for even many of us locals, so it is no surprise that your Floridian selves found it uncomfortable. We hope that you will join us again when it warms up around here. In the meantime, thank you for writing this review.
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Toronto, Canada
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“Exceeded expectations”
4 of 5 stars Reviewed January 28, 2013

Staying in the executive wing of the hotel for one day while on businesses and was really impressed with the service, the quality/layout of the rooms and overall the staff hospitality. It seems like they've done a lot of renovations to keep the place looking modern and clean. The breakfast buffet exceeded all my expectations - health, delicious options. Highly recommend staying here.

Stayed January 2013, traveled on business
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Ask Bing375 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
February 9, 2013
Thank you so much for taking the time to write your review. We are certainly glad that you appreciated the healthy options; we understand that being away from home doesn't mean that you have to stray away from your routine and healthy lifestyle. We appreciate every recommendation we receive, especially when yours is a "highly" recommended. We look forward to hosting your friends and family in the future after you let them all know what a great stay you had.
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Minneapolis, Minnesota
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Good conference facility”
4 of 5 stars Reviewed January 27, 2013

Stayed here for three days, two nights for a work meeting. Our group was about 150 people. My room was clean and comfortable. It was a bit dry and a static electricity was abundant. Chicago in the winter - bring lip balm. Only negative on the room was a missing sheer panel on the curtains - otherwise, everything else was in good order.
The large rooms for our conference were a bit cold and drafty ... due in large part to the sub-zero temperatures outside. Recommend a sweater for the conference rooms. The partitions between the conference rooms are not particularly effective at keeping out noise. We could hear noise from the meeting next door, I am sure they could hear us. The food was decent ... banquet style for all of our meetings. Nothing extraordinary, but nothing horrible either.
Transportation to and from O'hare was quick and easy.
All-in-all, good place for a conference.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Chris0329 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
February 9, 2013
Thank you for your valuable feedback. As a hotel that hosts many conferences and meetings, we certainly appreciate hearing about your experience, so that we may make every effort to improve it for guests in the future. We hope you have the chance to visit us again.
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Buffalo, New York
Top Contributor
139 reviews 139 reviews
16 hotel reviews
Reviews in 60 cities Reviews in 60 cities
90 helpful votes 90 helpful votes
“great airport hotel”
5 of 5 stars Reviewed January 27, 2013

Really enjoyed this hotel. Had great service and was very nice for an airport property. Only spent one night but loved how close the train to get to the city was and how helpful the staff is with helping us reach the skydeck. After spending 3 nights in the grand hyatt Denver and not having the hyatt beds the o 'hare property had one if I could steal that bed I will. This hotel also has an airport shuttle to get to and from airport for free. To the people complaint about the Internet it was $1 are you serious? This is a great layover hotel.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Irish311 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
February 9, 2013
Thank you for being loyak to the Hyatt. We are certainly glad that you had a 5 star experience! We look forward to when you can join us for just one night.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice stay”
4 of 5 stars Reviewed January 27, 2013 via mobile

Great free shuttle service from the airport. Hotel connects to the convention center (which is why i am here) so there is no need to walk outside and fight the wonderful winter weather. Overall, very impressed. Would stay here again.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Don120212 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
February 9, 2013
We are glad to keep you as far from that cold Chicago winter as long as we can! Thank you for staying with us and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency o`Hare Hotel
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#10 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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