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“Nice stay” 4 of 5 stars
Review of Hyatt Regency O'Hare

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Hyatt Regency O'Hare
4.0 of 5 Hotel   |   9300 West Bryn Mawr Avenue, Rosemont, IL 60018   |  
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Ranked #8 of 16 hotels in Rosemont
GreenLeadersSilver level
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice stay”
4 of 5 stars Reviewed January 27, 2013 via mobile

Great free shuttle service from the airport. Hotel connects to the convention center (which is why i am here) so there is no need to walk outside and fight the wonderful winter weather. Overall, very impressed. Would stay here again.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, February 9, 2013
We are glad to keep you as far from that cold Chicago winter as long as we can! Thank you for staying with us and we hope to see you again!
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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Moab Utah
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 25, 2013

Nice layout. A covered convention center walkway, connects the Hyatt Regency with the convention center, which is welcomed since it snowed my visit.
Extensive 'convenience' collection to keep or borrow for many amenities a traveler may have inadvertently left behind.
Three blocks away you will find entertainment, restaurants, megaplex movie theater and, in winter, an ice skating rink.
This Hyatt has a free airport shuttle. I reserved an Airport Express shuttle and the airport express employee steered me to the Free Shuttle. It is at Door 1 every 15 minutes. Starts at 4:00 AM. Glad my flight didn't require me to go that early.
The Hyatt is a block, two blocks to the Blue Line Train into downtown Chicago, a 40 minute ride one way.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, January 27, 2013
Our shuttle is actually a 24 hour shuttle, running every 30 minutes overnight and every 15 minutes beginning at 4am, but we're glad your flight didn't require you to be so early too! We are proud to offer the extensive conveniance collection for our guests. Thank you for writing this review and we would love for you to stay with us again!
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Phoenix, Arizona
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 24, 2013

I am a Platinum Member of Hyatt and I stayed at Hyatt Regency O’Hare en route to Istanbul.
My flight arrived after 8 PM in the cold Chicago winter weather but the shuttle to the hotel was waiting outside the terminal and it is heated.
At the hotel Front desk lane for Priority Members was closed—I waited a while before they could check me in, but I was upgraded to the Executive Wing.
The room itself has a minibar- work table – plenty of outlets – true HD programming on the flat screen and bathrobes for guests. I made myself tea with the in room coffee maker. Wi-fi is complimentary for Platinum members. The King bed I got was very comfortable and plenty of pillows with extra in the closet.
The hotel lounge serves food until 12 midnight. I had the Angus Burger w/fries while I watched the Lakers lose again. Very good food at reasonable prices.
The next morning they delivered USA Today to my door which I picked up on my way downstairs for breakfast (I used my AAA membership for free breakfast). They don’t have a morning buffet so I had Cornbeef Hash Omelette which is served with toast and juice or coffee/tea.
The hotel shuttle leaves for the airport every 15 minutes beginning at 5 AM. Late at night it runs every 30 minutes.
Helpful staff and nice property—very big hotel used for conferences and such. I would stay here again if plans require it.

Room Tip: Ask for Executive Wing if you are Member of Hyatt.
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, January 27, 2013
Thank you for taking the time to write a 5 star review of our hotel. We hope your travels bring you back when the weather has grown warmer!
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Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 23, 2013 via mobile

This was an amazing hotel! Was able to check-in from the shuttle bus on the ride from the airport to the hotel. The food, the room and service were amazing! Other than the inconvenience that the hotel is rather far from downtown Chicago, it is minutes walk away from the train.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, January 27, 2013
We understand that many of our guests have already been waiting before they arrive at our hotel: waiting to fly, waiting for luggage, waiting for the shuttle, etc. The mobile check in is just one of our innovative answers to providing the most quick and efficient service. We are delighted you appreciated it and hope you'll see us again.
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Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 23, 2013

I stayed 5 days at this Hotel in September 2011. The rooms were fine but, for the price paid per room, there could have better and free Internet services. I also didn't appreciate ordering salmon in the bar and getting canned salmon! Food in general was so-so and unfortunately few family restaurants in the neighborhood. I thought they might have a pool or hot tub to relax in but NO.

Room Tip: To avoid a long walk from reception, ask for a room immediately next to the elevator. This area can...
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  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, January 24, 2013
We do offer complimentary Internet throughout the guest rooms, public spaces, and food and beverage outlets. In conjunction with our policy of Food. Thoughtfully Sourced, Carefully Served, we are proud to offer Loch Duart. I can assure you that you were not served canned salmon. I apologize if we were unable to meet your expectations.
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Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 23, 2013

Nice, huge, clean hotel. Our room was in one of the round corner sections of the building. It was nice, clean, and modern, but the bathroom is teeny-tiny. Efficient airport shuttle service. Expensive snack bar shop in lobby. Short walk to Blue Line train to downtown Chicago. Professional staff, albeit not overly friendly. Booked through ParkSleepFly.com. Overall, would recommend, however we normally stay at the Renaissance Inn a few miles away, and definitely prefer that hotel.

  • Stayed March 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, January 24, 2013
I am delighted you enjoyed your stay with us. We have a few different room layouts and hope you will return to see them. I think with a larger bathroom, we might be able to have you return to us for your next visit.
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McHenry, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 20, 2013

A great way to take the stress out of flying out of O'Hare. My wife and I got to the hotel the night before we planned on leaving O'hare, enjoyed a good meal at the casino across the street and then got a good night's sleep. The shuttle bus took us to the terminal we had to get to, our car was parked free while we were gone, we got picked up at the airport and brought back to our car when we returned. All for less than it would have cost to park for a week at the O'Hare parking lot..

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review, January 22, 2013
What a wonderful way to start your trip; right here at the comfort of Hyatt Regency O'Hare. We are delighted to share your review with our team and hope you visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Green Hotel in Rosemont
#6 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency O'Hare 4*
Official Description (provided by the hotel):
Discover an iconic O’Hare airport hotel with cutting-edge design and dramatically transformed public space and guestrooms. Groups of all sizes appreciate the grand venues offering innovative catering and unrivaled services at our hotel. Invite friends to join you for cocktails at the enticing Red Bar, or dine in the hip, contemporary O’H American Grill serving mouthwatering traditional American cuisine from around the country. Plush Hyatt Grand BedsTM, deluxe amenities and welcoming touches await you in the remodeled rooms of our exceptional hotel. Guests love our stunning lobby and sunny atrium, easy check-in service, friendly staff and bright, elegant rooms with contemporary décor and high-tech features. Warm yet classy, Hyatt Regency O’Hare boasts an impressive modern aesthetic that speaks to business and leisure travelers alike. With quick access to both O’Hare airport and downtown Chicago, Hyatt Regency O’Hare is the ideal accommodation for every visitor to the Windy City. ... more   less 
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