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Hyatt Regency O'Hare: Traveler Reviews

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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665 reviews from our community

Traveler rating
    205
    252
    108
    62
    38
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Families
79
 
Couples
113
 
Solo
92
 
Business
294
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice stay”
4 of 5 stars Reviewed January 27, 2013 via mobile

Great free shuttle service from the airport. Hotel connects to the convention center (which is why i am here) so there is no need to walk outside and fight the wonderful winter weather. Overall, very impressed. Would stay here again.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Don120212 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
February 9, 2013
We are glad to keep you as far from that cold Chicago winter as long as we can! Thank you for staying with us and we hope to see you again!
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Moab Utah
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Convenient Conference Center Hotel near Transit and Fun”
4 of 5 stars Reviewed January 25, 2013

Nice layout. A covered convention center walkway, connects the Hyatt Regency with the convention center, which is welcomed since it snowed my visit.
Extensive 'convenience' collection to keep or borrow for many amenities a traveler may have inadvertently left behind.
Three blocks away you will find entertainment, restaurants, megaplex movie theater and, in winter, an ice skating rink.
This Hyatt has a free airport shuttle. I reserved an Airport Express shuttle and the airport express employee steered me to the Free Shuttle. It is at Door 1 every 15 minutes. Starts at 4:00 AM. Glad my flight didn't require me to go that early.
The Hyatt is a block, two blocks to the Blue Line Train into downtown Chicago, a 40 minute ride one way.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask VisitMoabUtah about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 27, 2013
Our shuttle is actually a 24 hour shuttle, running every 30 minutes overnight and every 15 minutes beginning at 4am, but we're glad your flight didn't require you to be so early too! We are proud to offer the extensive conveniance collection for our guests. Thank you for writing this review and we would love for you to stay with us again!
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Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Warm Staff and Hotel at Cold Chicago Airport”
5 of 5 stars Reviewed January 24, 2013

I am a Platinum Member of Hyatt and I stayed at Hyatt Regency O’Hare en route to Istanbul.
My flight arrived after 8 PM in the cold Chicago winter weather but the shuttle to the hotel was waiting outside the terminal and it is heated.
At the hotel Front desk lane for Priority Members was closed—I waited a while before they could check me in, but I was upgraded to the Executive Wing.
The room itself has a minibar- work table – plenty of outlets – true HD programming on the flat screen and bathrobes for guests. I made myself tea with the in room coffee maker. Wi-fi is complimentary for Platinum members. The King bed I got was very comfortable and plenty of pillows with extra in the closet.
The hotel lounge serves food until 12 midnight. I had the Angus Burger w/fries while I watched the Lakers lose again. Very good food at reasonable prices.
The next morning they delivered USA Today to my door which I picked up on my way downstairs for breakfast (I used my AAA membership for free breakfast). They don’t have a morning buffet so I had Cornbeef Hash Omelette which is served with toast and juice or coffee/tea.
The hotel shuttle leaves for the airport every 15 minutes beginning at 5 AM. Late at night it runs every 30 minutes.
Helpful staff and nice property—very big hotel used for conferences and such. I would stay here again if plans require it.

Room Tip: Ask for Executive Wing if you are Member of Hyatt.
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GREENCHILEcam about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 27, 2013
Thank you for taking the time to write a 5 star review of our hotel. We hope your travels bring you back when the weather has grown warmer!
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Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Absolutely Amazing stay!”
5 of 5 stars Reviewed January 23, 2013 via mobile

This was an amazing hotel! Was able to check-in from the shuttle bus on the ride from the airport to the hotel. The food, the room and service were amazing! Other than the inconvenience that the hotel is rather far from downtown Chicago, it is minutes walk away from the train.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask aabcdd about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 27, 2013
We understand that many of our guests have already been waiting before they arrive at our hotel: waiting to fly, waiting for luggage, waiting for the shuttle, etc. The mobile check in is just one of our innovative answers to providing the most quick and efficient service. We are delighted you appreciated it and hope you'll see us again.
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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Not so impressive!”
3 of 5 stars Reviewed January 23, 2013

I stayed 5 days at this Hotel in September 2011. The rooms were fine but, for the price paid per room, there could have better and free Internet services. I also didn't appreciate ordering salmon in the bar and getting canned salmon! Food in general was so-so and unfortunately few family restaurants in the neighborhood. I thought they might have a pool or hot tub to relax in but NO.

Room Tip: To avoid a long walk from reception, ask for a room immediately next to the elevator. This area can...
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  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask simardcook about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 24, 2013
We do offer complimentary Internet throughout the guest rooms, public spaces, and food and beverage outlets. In conjunction with our policy of Food. Thoughtfully Sourced, Carefully Served, we are proud to offer Loch Duart. I can assure you that you were not served canned salmon. I apologize if we were unable to meet your expectations.
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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#10 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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