We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Rosemont hotels

Hyatt Regency O'Hare: Traveler Reviews

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Hotel amenities
Hyatt Regency O'Hare
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com Travelocity
and 11 more sites!
72%
Ranked #5 of 16 hotels in Rosemont
Write a Review

683 reviews from our community

Traveler rating
    211
    261
    110
    63
    38
See reviews for
Families
80
 
Couples
117
 
Solo
94
 
Business
303
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Not very handicapped friendly”
2 of 5 stars Reviewed January 5, 2013

Aesthetically pleasing hotel, conveniently located and most of the staff really does try to be hospitable, However they don't seem to be too accommodating to the disabled. My biggest gripes are the difficult to find Handicapped parking spaces, all touch screen information kiosks too high to reach from a wheelchair, unusable bathrooms in public areas signed as accessible and the beds in the "accessible" rooms are raised too high to transfer into from a wheelchair. A nice place if you're able-bodied, but if you're on wheels, you'd be better off going to one of the neighboring hotels.

Room Tip: Try to avoid the wedge-shaped rooms in the corners of the building.
See more room tips
  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PsmokeyZ about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 19, 2013
Meeting the needs of all of our guests is extremely important to us. We have a variety of ADA guest rooms and I apologize that the one you stayed in did not adequately meet your needs. I am terribly sorry and hope that we can discuss this further in an effort to be a hotel in which you would be more than comfortable staying with in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
N Carolina USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Good location - good experience”
4 of 5 stars Reviewed December 31, 2012

Stayed here for one night during a business trip.

Shuttle was prompt - check in was very pleasant - and I found the room very quiet given its proximity to the airport. I asked for a "quiet" room and was given a room in the executive wing. It was a bit of more of a walk, but I found the room clean and comfortable.

One of my deciding factors for this hotel was its walking distance to the Subway stop. It was an easy ~2-block walk to the stop, then a smooth ride into the city for dinner.

A bonus to the evening was the beautiful Christmas lights in the nearby trees!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask travlbug about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 19, 2013
Thank you for sharing your feedback. We appreciate that you chose Hyatt Regency O'Hare for your short trip and hope you have the chance to visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Top Contributor
78 reviews 78 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
52 helpful votes 52 helpful votes
“Pretty ordinary”
3 of 5 stars Reviewed December 31, 2012 via mobile

Nothing special about this hotel. Rooms are ok but shower so weak it was hard to keep clean. Waiting in the lobby before going to the airport. Dead. They are setting up for a NY Eve party but looks pretty tacky. Made me leave my room because of 'promised noon check-ins" but not one person has passed me in an hour. Breakfast was good but for $3.50 they could do better than Tropicana. Wish I had stayed at the Hilton. Oh well.

Stayed December 2012, traveled solo
Was this review helpful? Yes
Ask joanne7575 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 1, 2013
I am sorry that we were unable to accommodate your late check out request. We strive to accommodate as many requests as possible. Please feel free to contact the hotel directly so that we may further discuss your concerns.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winthrop Harbor
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“First Stay”
3 of 5 stars Reviewed December 27, 2012 via mobile

We were there on Sunday 12/23 to stay the night and catch an early flight. Room was fine and very clean, got there about 3pm with the intent to check in and then sit at bar to watch football and have a few beers, turns out the sports bar was closed, the lobby bar was closed until 6pm, front desk said that someone from the restaurant would be happy to get us a beer. We sat at the empty bar, 1 tv was tuned to a game but no volume, a server from restaurant came buy and got a beer for his table, I asked if we could get one and get some volume, he said no not until 6. Went to snack shop got a couple beers and went back to room. Went back at 6, we hung out for a while and ordered food to take back to room. Mediocre at best. Would still stay here for airport ease, but nothing else.

Stayed December 2012
Was this review helpful? Yes
Ask NancyWinthropHarbor about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 1, 2013
I am so sorry to hear about your disappointment with your stay. I can assure you that your feedback will be shared, so that we can work to prevent this from happening to our guests in the future. I do hope that you will give us another opportunity in the new year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“An excellent experience”
5 of 5 stars Reviewed December 26, 2012

A very clean and professional hotel. The staff are very polite and helpful. As a frequest flyer to most countries in the world I found the bar staff to be very friendly and will include you in a topical conversation provided your approach is friendly and open. The rooms are cleaned daily and a warm personal welcome is displayed on the room's T.V (Executive Wing) and an iphone docking station and all mod cons in the room. The downside is that it is a 40 minute train ride to the city but hey travelling in the middle of the freeway between both directions of traffic is an eye opener. A plus side is a regular free shuttle to the airport and the drivers are very friendly and will entertain you on the 10 minute journey to the airport.

Highly recommended

Bez (Ambulance Service)

Room Tip: Try to book the executive wing as it is an experience to savour (and photograph)
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bez b about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
January 1, 2013
Thank you so kindly for taking the time to review the hotel. Your high recommendation is greatly appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hyatt Regency O'Hare
Check-in Check-in Check-out Check-out
 
 
Holiday Inn & Suites Chicago O'Hare Rosemont
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Rosemont
Trendy
Aloft Chicago O'Hare
Aloft Chicago O'Hare 4.0 of 5 stars 371 reviews
Family-friendly
Hotel Monaco Chicago - a Kimpton Hotel
Hotel Monaco Chicago - a Kimpton... 4.5 of 5 stars 1,132 reviews
Romantic
Conrad Chicago
Conrad Chicago 4.5 of 5 stars 1,658 reviews
Luxury
Hyatt Regency Chicago
Hyatt Regency Chicago 4.0 of 5 stars 2,663 reviews
Show Prices ABS:HotelCheckRates-d1050148?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111492?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d217498?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d87617?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Rosemont
InterContinental Chicago O'Hare 4.5 of 5 stars 502 reviews Holiday Inn & Suites Chicago O'H... 4.0 of 5 stars 291 reviews Crowne Plaza Chicago O'Hare 4.0 of 5 stars 318 reviews Renaissance Chicago O'Hare Suite... 4.0 of 5 stars 398 reviews
Show Prices ABS:HotelCheckRates-d850289?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223357?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d87683?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d262831?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 16 hotels in Rosemont, ranked by popularity

Been to Hyatt Regency O'Hare? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency o`Hare Hotel
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#7 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Cheap Tickets, Otel, Venere, Amex, Olotels, Agoda, getaroom.com, HotelsClick and Tingo so you can book your Hyatt Regency O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hyatt Regency O'Hare, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hyatt Regency O'Hare
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices