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All 16 Rosemont hotels

Hyatt Regency O'Hare: Traveler Reviews

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Hotel amenities
Hyatt Regency O'Hare
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72%
Ranked #5 of 16 hotels in Rosemont
Most recent review
5 of 5 stars Reviewed December 13, 2012
idclaire Mattoon, Illinois
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683 reviews from our community

Traveler rating
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    261
    110
    63
    38
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Families
80
 
Couples
117
 
Solo
94
 
Business
303
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Mattoon, Illinois
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
“Wow!”
5 of 5 stars Reviewed December 13, 2012

We arrived in O'Hare and stayed at this fine hotel as were had tickets to see the Bears play the Vikings at Soldier Field. The free shuttle from the airport to the hotel was very easy to find. Hardly a wait time as they run shuttles every 15 minutes to and from the airport. The hotel was immaculate. The dining in the hotel was very pricey but very good. Rosemont is a very cool area. We walked down to the entertainment district the night before the game. We had tickets to see a show at Zanys comedy club. As we turned the corner, there was a large outdoor iceskating rink surrounded by pubs, eateries, bowling alley, and more. The district was all lit up with Christmas lights and it was such a neat experience. The hotel is pretty close (a few blocks) from one of the train stops so for $2.50 each way, we went into the city to Soldier field. Being an avid Bears fan and this being my first experience at Soldier field, it was probably one of my most memorable vacations. We got the prepaid rate at the Hyatt for $69.00 per night. Granted everything else in Chicago area is very expensive, but it was worth it. The beds were unbelievably comfy. I would most definitely stay here again and probably will.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 26, 2012
We would love to have you back again! Ice skating at the rink you mentioned is complimentary! You only have to rent the ice skates. Go Bears!
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Five Star Service, Good for Business Meeting”
4 of 5 stars Reviewed December 13, 2012

The hotel service is extraordinary- all staff members were responsive, generous, friendly, and helpful. The building has several good options for food inside of it, its not too far from the train, and the rooms are designed efficiently (and block out the noise) very well from the airplanes that are taking off and landing at O'Hare. The conference space is plenty and was perfect for a large meeting space and several smaller meeting spaces.

Would definitely recommend to anyone who needs a business hotel space for conferences; the shuttle service from the airport to the hotel was easy and quick.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 26, 2012
Thank you for the recommendation! Delighted to hear you thought the staff was extraordinary. Your next visit, you might be interested in our Business Plan. We hope to see you again soon and would love to host your next business meeting!
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West Lafayette, Indiana
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“true 4 star!”
4 of 5 stars Reviewed December 13, 2012

I stayed only for 1 night. The hotel is huge...close by the airport, lots of business people around. The room is spacious, very clean and everything extra I asked for was delivered at 3 a.m. including razor, deodrants, shaving cream, toothbrush...all of decent quality.
There is complementary coffe/tea in the room. The hotel design is weired...you walk out of the room and you see a zillion doors all around you...in a square. Reminded me of prisons ...though a 5star prison!
But in terms of cleanliness...5 star.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
We appreciate the feedback. Cleanliness is extremely important to us and delighted to hear we exceeded your expectations. Please visit us again.
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Columbus, Ohio
Top Contributor
89 reviews 89 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
“Nice Hyatt”
4 of 5 stars Reviewed December 10, 2012

Stayed for 1 night and found it to be a beautifully designed building. Associate were both professional and friendly. It was spotless and the bar/restaurant was comfortable. A little pricey but nice. Close to the airport.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
Thank you for sharing your experience with us. We would love to invite you back if you are in the area in the future!
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Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“A decent play to stay for a meeting”
4 of 5 stars Reviewed December 5, 2012

Stayed for a couple of days for a meeting that was held in the hotel. A recurrent meeting from last year so knew what to expect, clear yet not that inspiring decor, clean room though removed a squash insect off the bathroom door. Still don't understand why US hotels continue to gouge the traveller for Internet access or worse, make you pay more for higher speeds.

Big issue of the stay was the new multimedia extravaganza that centralized on the TV. I don't want to surf the web or see what's on TV @5:30pm in 3 days time. I just want an HD TV that I can switch on with a clear printed guide, kick back and relax. The new TV system wouldn't turn off, couldn't find a Chanel and wouldn't turn on the next day. The engineer had to come up to my room at 10:30 to turn the thing off. Too complex and a waste of money unless you want to spend hours in your room planning your life around the movie/TV hub in your reasonably staid hotel room.

Room Tip: One without a TV!
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
I am terribly sorry that you were inconveinanced by the new telelvision system that was recently installed. I sincerely hope that you will be able to join us again as we have corrected the issues.
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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency o`Hare Hotel
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#7 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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