The hotel service is extraordinary- all staff members were responsive, generous, friendly, and helpful. The building has several good options for food inside of it, its not too far from the train, and the rooms are designed efficiently (and block out the noise) very well from the airplanes that are taking off and landing at O'Hare. The conference space is plenty and was perfect for a large meeting space and several smaller meeting spaces.

Would definitely recommend to anyone who needs a business hotel space for conferences; the shuttle service from the airport to the hotel was easy and quick.

I stayed only for 1 night. The hotel is huge...close by the airport, lots of business people around. The room is spacious, very clean and everything extra I asked for was delivered at 3 a.m. including razor, deodrants, shaving cream, toothbrush...all of decent quality.
There is complementary coffe/tea in the room. The hotel design is weired...you walk out of the room and you see a zillion doors all around you...in a square. Reminded me of prisons ...though a 5star prison!
But in terms of cleanliness...5 star.

Stayed for 1 night and found it to be a beautifully designed building. Associate were both professional and friendly. It was spotless and the bar/restaurant was comfortable. A little pricey but nice. Close to the airport.

Stayed for a couple of days for a meeting that was held in the hotel. A recurrent meeting from last year so knew what to expect, clear yet not that inspiring decor, clean room though removed a squash insect off the bathroom door. Still don't understand why US hotels continue to gouge the traveller for Internet access or worse, make you pay more for higher speeds.

Big issue of the stay was the new multimedia extravaganza that centralized on the TV. I don't want to surf the web or see what's on TV @5:30pm in 3 days time. I just want an HD TV that I can switch on with a clear printed guide, kick back and relax. The new TV system wouldn't turn off, couldn't find a Chanel and wouldn't turn on the next day. The engineer had to come up to my room at 10:30 to turn the thing off. Too complex and a waste of money unless you want to spend hours in your room planning your life around the movie/TV hub in your reasonably staid hotel room.