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Hyatt Regency O'Hare: Traveler Reviews

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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661 reviews from our community

Traveler rating
    204
    251
    108
    61
    37
See reviews for
Families
79
 
Couples
111
 
Solo
92
 
Business
292
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New York City, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Five Star Service, Good for Business Meeting”
4 of 5 stars Reviewed December 13, 2012

The hotel service is extraordinary- all staff members were responsive, generous, friendly, and helpful. The building has several good options for food inside of it, its not too far from the train, and the rooms are designed efficiently (and block out the noise) very well from the airplanes that are taking off and landing at O'Hare. The conference space is plenty and was perfect for a large meeting space and several smaller meeting spaces.

Would definitely recommend to anyone who needs a business hotel space for conferences; the shuttle service from the airport to the hotel was easy and quick.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AnuM2011 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 26, 2012
Thank you for the recommendation! Delighted to hear you thought the staff was extraordinary. Your next visit, you might be interested in our Business Plan. We hope to see you again soon and would love to host your next business meeting!
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West Lafayette, Indiana
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“true 4 star!”
4 of 5 stars Reviewed December 13, 2012

I stayed only for 1 night. The hotel is huge...close by the airport, lots of business people around. The room is spacious, very clean and everything extra I asked for was delivered at 3 a.m. including razor, deodrants, shaving cream, toothbrush...all of decent quality.
There is complementary coffe/tea in the room. The hotel design is weired...you walk out of the room and you see a zillion doors all around you...in a square. Reminded me of prisons ...though a 5star prison!
But in terms of cleanliness...5 star.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Iman T about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
We appreciate the feedback. Cleanliness is extremely important to us and delighted to hear we exceeded your expectations. Please visit us again.
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Columbus, Ohio
Top Contributor
85 reviews 85 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“Nice Hyatt”
4 of 5 stars Reviewed December 10, 2012

Stayed for 1 night and found it to be a beautifully designed building. Associate were both professional and friendly. It was spotless and the bar/restaurant was comfortable. A little pricey but nice. Close to the airport.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gene63 about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
Thank you for sharing your experience with us. We would love to invite you back if you are in the area in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“A decent play to stay for a meeting”
4 of 5 stars Reviewed December 5, 2012

Stayed for a couple of days for a meeting that was held in the hotel. A recurrent meeting from last year so knew what to expect, clear yet not that inspiring decor, clean room though removed a squash insect off the bathroom door. Still don't understand why US hotels continue to gouge the traveller for Internet access or worse, make you pay more for higher speeds.

Big issue of the stay was the new multimedia extravaganza that centralized on the TV. I don't want to surf the web or see what's on TV @5:30pm in 3 days time. I just want an HD TV that I can switch on with a clear printed guide, kick back and relax. The new TV system wouldn't turn off, couldn't find a Chanel and wouldn't turn on the next day. The engineer had to come up to my room at 10:30 to turn the thing off. Too complex and a waste of money unless you want to spend hours in your room planning your life around the movie/TV hub in your reasonably staid hotel room.

Room Tip: One without a TV!
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Sgrayg about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
I am terribly sorry that you were inconveinanced by the new telelvision system that was recently installed. I sincerely hope that you will be able to join us again as we have corrected the issues.
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Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pleasant stay”
4 of 5 stars Reviewed December 4, 2012

This hotel is unique due to its architecture. It really makes a great first impression. My room was very nice and clean. Further breakfast - big range of fruit (delicious strawberries), omelette according to you, scrambled eggs, bacon, cakes - simply the best selection!!! The location is very close to the airport and hotel shuttle goes to the airport every 15 minutes. Only remark is that you must account with parking fee (around 20 USD per day). Generally I recommend this hotel and I would stay here again!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Matex F about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency o`Hare Hotel
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#10 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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