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Hyatt Regency O'Hare: Traveler Reviews

4.0 of 5
9300 West Bryn Mawr Avenue, Rosemont, IL 60018
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Hyatt Regency O'Hare
Ranked #5 of 16 hotels in Rosemont
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662 reviews from our community

Traveler rating
    204
    251
    108
    62
    37
See reviews for
Families
79
 
Couples
112
 
Solo
92
 
Business
292
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“A decent play to stay for a meeting”
4 of 5 stars Reviewed December 5, 2012

Stayed for a couple of days for a meeting that was held in the hotel. A recurrent meeting from last year so knew what to expect, clear yet not that inspiring decor, clean room though removed a squash insect off the bathroom door. Still don't understand why US hotels continue to gouge the traveller for Internet access or worse, make you pay more for higher speeds.

Big issue of the stay was the new multimedia extravaganza that centralized on the TV. I don't want to surf the web or see what's on TV @5:30pm in 3 days time. I just want an HD TV that I can switch on with a clear printed guide, kick back and relax. The new TV system wouldn't turn off, couldn't find a Chanel and wouldn't turn on the next day. The engineer had to come up to my room at 10:30 to turn the thing off. Too complex and a waste of money unless you want to spend hours in your room planning your life around the movie/TV hub in your reasonably staid hotel room.

Room Tip: One without a TV!
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sgrayg about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
I am terribly sorry that you were inconveinanced by the new telelvision system that was recently installed. I sincerely hope that you will be able to join us again as we have corrected the issues.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pleasant stay”
4 of 5 stars Reviewed December 4, 2012

This hotel is unique due to its architecture. It really makes a great first impression. My room was very nice and clean. Further breakfast - big range of fruit (delicious strawberries), omelette according to you, scrambled eggs, bacon, cakes - simply the best selection!!! The location is very close to the airport and hotel shuttle goes to the airport every 15 minutes. Only remark is that you must account with parking fee (around 20 USD per day). Generally I recommend this hotel and I would stay here again!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Matex F about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Amazing value and architecture”
5 of 5 stars Reviewed November 26, 2012

Got a great deal on this hotel through Priceline and wow was I ever impressed. My bags were taken right up to my room and concierge staff were exceptionally friendly during check-in/check-out. The hotel itself has very unique interior architecture and layout, and is worth checking out even if you're not staying there.

My room was well appointed, though the carpet was noticeably worn and stained, the rest of the room was in great condition and the bed very comfortable. I was on the fourth floor and although looked out over the parking lot, very little noise was heard from the nearby O'Hare airport.

Although the Hyatt offers free shuttles from the airport, after dropping off my rental car to Hertz they gave me a free lift to the hotel which was only a few minutes away. Travelling downtown after my stay was really easy with a less then 10min walk to the rapid transit "the EL". One note however, is that a day pass could not be purchased at this station, but all of the other pass options could be.

I had dinner (sushi) and a drink at the bar, and the prices were to be expected given the star rating of the hotel.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sandra L about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
November 28, 2012
We completely agree that the original John Portman structure is truly worth stopping in and checking out. The sushi is pretty incredible too! Thanks for staying with us. We hope you have the opportunity to visit us again.
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Madison,WI
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“The best for ParkSleepFly.”
5 of 5 stars Reviewed November 20, 2012

If you can get a good rate, which we did twice with ParkSleepFly, the Hyatt is the best for an overnight stay before the trip to the airport. They are also the best for airport pickup with service every 15 minutes. Inside the hotel the service is alert, efficient and very friendly. Parking is convenient to the lobby and enclosed.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ronkoplus about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
December 24, 2012
Thank you for sharing your great experiences. With our close proximity to the O'Hare International Airport, we understand how providing quick, reliable transportation is an important part of serving our guests. We look forward to your next visit!
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Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Outstanding Choice in a busy area”
5 of 5 stars Reviewed November 19, 2012

The hotel is located in one of the busiest areas outside the loop however once you enter, everything change to a lighter touch. The lobby is open and reception is very inviting. The layout of the hotel is very good for those attending conventions at the nearby convention center. I was in the area to meet clients in both the city and northwest suburbs. Access was good for both directions from the hotel. At check in I was welcomed warmly and the follow up was excellent. I enjoyed a couple of nice meals in the Red lounge and a drink in the lobby bar. Room service was delivered in a timely manner and food was prepared well.

Room Tip: If you're not part of a group ask to be placed in the tower farthest from the freeway.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Paul B for Rosemont
Ask Paul B about Hyatt Regency O'Hare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattOHare, Manager at Hyatt Regency O'Hare, responded to this review
November 28, 2012
We are extremely accessible for both the city and northwest suburbs. How wonderful that our hotel worked out so well for you. We sincerely hope that you will be joining us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Hyatt Regency O'Hare
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Additional Information about Hyatt Regency O'Hare

Also Known As:
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency o`Hare Hotel
Hyatt Regency Rosemont
Hyatt Regency o Hare
Hyatt O'hare
Hyatt Regency Ohare
Hyatt Rosemont
Rosemont Hyatt
Hyatt Regency Ohare Hotel
Address: 9300 West Bryn Mawr Avenue, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotels in Rosemont
#5 Business Hotels in Rosemont
#10 Family Hotels in Rosemont
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
World-class convention hotel, minutes from O'Hare Internation Airport and connected by skywalk to the Donald E. Stephens Convention Center in Rosemont. Just 15 miles by expressway or commuter train from downtown Chicago, with convenient access to all of metro Chicago's business, sporting, shopping and entertainment venues. ... more   less 
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