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“A pretty good airport hotel” 4 of 5 stars
Review of Doubletree Hotel Chicago O'Hare Airport - Rosemont

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Doubletree Hotel Chicago O'Hare Airport - Rosemont
3.5 of 5 Hotel   |   5460 N. River Road, Rosemont, IL 60018   |  
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Ranked #5 of 16 hotels in Rosemont
London, United Kingdom
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“A pretty good airport hotel”
4 of 5 stars Reviewed May 9, 2013

Stayed here for one night ahead of a flight out from O'Hare and found the hotel to be very nice, quite comfortable (although the selection of pillows were all too soft), and not too bad value.

You have the business park nearby with its selection of bars and restaurants, so you're not limited to staying in the hotel, which is different to most airport hotels. The shuttle to the airport was comfortable enough and on time.

This hotel is everything the Doubletree at JFK should be

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review, May 12, 2013
Thank you for taking the time to review our hotel. I'm glad to hear that you enjoyed your accomodations, I did notice your comment about the soft pillows, an alternative I would recommend is the next time you are in town simply request foam pillows and we can send those to your room. Some guests prefer foam to down and they are a bit firmer as well.

Thanks again for the review and the next time you are passing through O'Hare we hope to be your hotel of choice.

Best regards,
Juan Leyva
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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610 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Chicago, Illinois, United States
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 2, 2013

This was the first time I ever stayed at a Doubletree hotel. Stayed there for Wizard World Chicago 2012 which was a 5 minute walk away at the Rosemont convention center.

I was in the corner room and it was very spacious. There was a little couch with a coffee table where I enjoyed breakfast in the morning. Which was delightful and brought up at exactly the requested time.
The staff was very helpful and friendly the entire stay.
I would definitely recommend getting a room here if you're going to the convention center.

Room Tip: Corner rooms are spacious and bright.
See more room tips
  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review, May 7, 2013
Thank you so much for taking the time to review our hotel. We are very glad to hear you had such a pleasurable experience and look forward to your future stays. The corner rooms are very nice as they have the two sets of windows and are a lot brighter and roomier, good tip.

Thanks again,
Juan Leyva
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2013

I can't say that the you're getting your money's worth when you stay at the Double Tree in Rosemont. Its a good hotel and there's not much to complain about but it's not going to exceed your expectations by any means. It's an average hotel for a a not so average price. I'd only stay here again if there was some kind of deal online for a discounted rate.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review, May 2, 2013
Thank you for taking the time to review our hotel and provide your feedback. I would love to hear what we could have done better to make your experience a more enjoyable one, or what you feel would make it a more valuable and rewarding stay. From your review it seems as though you had an enjoyable experience, any feedback would be greatly appreciated and you can reach me directly at the hotel. Thanks again for your feedback.

Best regards,
Juan Leyva
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olean, United States
1 review
5 of 5 stars Reviewed April 29, 2013

I was in Chicago on business and stayed at the DoubleTree. What beautiful accomodations, helpful staff and service!! OUTSTANDING!! The room was pristine, training facility comfortable and prepared for our group. I would highly recommend staying here.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review, May 2, 2013
Thank you so much for your recent review, we are very glad to hear you enjoyed your stay. Look forward to being of service to you and your staff in the very near future.

Best regards,
Juan Leyva
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 27, 2013 via mobile

This is a great Doubltree. Good fitness center. Had the opportunity to eat lunch in the casual restaurant and it was very good. A very nice high-end steakhouse is also connected to the hotel. Prompt shuttle service, friendly staff.

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review, May 2, 2013
We appreciate you taking the time to write a review about your recent stay. We are very glad to hear you enjoyed your meal in the BC Bistro and hopefully the next time you are in town you will try Gibson's as well. Walking distance from the hotel is the MB Financial Park entertainment district and later this summer we will have a brand new designer outlet mall walking distance from the hotel. Thanks again ane we look forward to your next stay.

Sincerely,
Juan Leyva
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roselle, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2013

Got a great price for a one night king with sofa sleeper. The room was clean and the shower was nice and big! The hotel is located perfectly in Rosemont. Walk through the parking garage, which parking was only $13, and you are in the center of entertainment. Perfect place to stay when drinking at Toby Keith's bar. Plus, the warm cookies are AMAZING!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review, April 26, 2013
Thank you so much for your review of our hotel and we are glad you had such an enjoybale experience. Keep in mind that the brand new outlet mall will be opening in early August which will only make our location more attractive. Look forward to being your hotel of choice in the very near future, thanks again.

Sincerely,
Juan Leyva
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 22, 2013

After a series of flight cancellations we needed to stay overnight in Chicago to catch the next leg of our flight early morning. We had been staying at the Doubletree in Philadelphia so when we found a DoubleTree close to the airport, we quickly booked it and were not disappointed. It's a very quiet- more of a business atmosphere. It was perfect for the layover. The free shutle runs every 30 minutes. The front desk and servers in the restaurant were friendly and welcoming. The rooms were great -- with the same comfortable DoubleTree beds.The rooms were actually higher end than downtown Philly, but were much lower priced. The hotel offers two restaurants, one more fine dining and the other relaxed casual with a bar. With an early morning wake up call, the shuttle was right on schedule for our early morning departure.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESDTMGR, Owner at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review, April 24, 2013
Thank you so much for your recent review regarding our hotel. I could not be more happy to hear about your experience and look forward to being of service in the near future.

Best regards,
Juan Leyva
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Official Description (provided by the hotel):
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree

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