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“Great park and fly option” 4 of 5 stars
Review of Holiday Inn & Suites Chicago O'Hare Rosemont

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Holiday Inn & Suites Chicago O'Hare Rosemont
3.0 of 5 Hotel   |   10233 West Higgins Road, Rosemont, IL 60018   |  
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Ranked #6 of 16 Hotels in Rosemont
Montgomery, Alabama
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Great park and fly option”
4 of 5 stars Reviewed July 3, 2014

We stayed here for one night prior to a flight out of O'Hare to Europe. I was very pleased with the price of the park and fly option and feel we definitely got our money's worth from this hotel. Check in was very quick and smooth. Our room was clean and comfortable. We had some issues finding convenient outlets for plugging things in, which could have been a bit better. The wi-fi service was easy to use. We checked with the night staff when we checked in about the availability of breakfast the next morning, and while they helpfully told us about the on-site restaurant, they were not as clear as they could have been about the hours it served breakfast. We ended up entering the restaurant about five minutes before they stopped serving, and thankfully the restaurant staff still accommodated us. We didn't eat off the buffet, but the menu food was good and a rather large portion (which helped make the higher cost seem more worthwhile). The parking garage for covered parking while we were gone was very convenient to the hotel. The airport shuttle, both to and from O'Hare, was wonderfully convenient and punctual. I would definitely stay at this hotel again if I needed something near O'Hare, particularly for the convenient shuttle and parking.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review, July 4, 2014
Thank you for taking the time to write such an honest, informative review regarding your recent stay at the Holiday Inn & Suites Chicago O'Hare.

Thank you for all your kind words about our property and amenities. It was our pleasure to have you stay with us and we look forward to seeing you soon.

At your service.

Angel B.
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399 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Any
English first
Illinois, United States
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 29, 2014 via mobile

Our airline put us up in this hotel for the evening. It's very close to the airport and has shuttle service. The staff is very nice and helpful. My room could have been a little cleaner. The carpet had large stains - coffee? The pillows were a little different - not the standard size. They were more like toss pillows. I prefer standard size. Other than that, it was a nice hotel. Definitely a good place to be if you are traveling thru O'Hare.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review, June 30, 2014
Thank you for your review. I promise your next stay will be perfect.

I have shared your detail review with our team. I thank you very much for sharing this review and giving us the opportunity to win you over and make the Holiday Inn & Suites your home when traveling to Chicago O'Hare area,

At your service.

Angel B.
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2 reviews
5 of 5 stars Reviewed June 22, 2014

This is my 2nd visit at this hotel. The 1st time there was a little mix up with the room but the issue was fixed right away. I always try to stay at Holiday Inn & Suites when traveling. Staff is wonderful and very friendly

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review, June 30, 2014
Thank you for your 5 star review on our hotel and your recommendation.

That is a great compliment to us. I hope your travels bring your back to Chicago soon so you are able to experience this great service again.

At your service,

Angel B.
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Boston, Massachusetts
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2014

Here for business meeting and appreciate the detailed directions to the shuttle pick up location on the web page. Glad we had a print out to follow.

Friendly staff and room was clean. Pleasantly surprised that the Harry Caray's Italian Steakhouse - attached to the hotel (separate review posted) - was so great.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review, June 22, 2014
Thank you for taking the time to review the Holiday Inn and Suites Chicago O'Hare and I am delighted that you enjoyed your stay with us.

Your sharing of your experiences with all that we have to offer is certainly appreciated, We look forward to sharing your thoughts with our staff, they'll be flattered by your compliments!

Angel B.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Lafayette, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014

We chose the hotel because of its proximity and free shuttle service to the airport. We reserved a room with two queen beds, and upon arrival we asked for a rollaway bed. We were told that was not possible for that room configuration, and so we were upgraded to a King size suite at no extra cost. The rollaway bed was delivered in a matter of minutes, together with plenty of pillows and blankets. The beds, including the rollaways and sleeper sofa, were very comfortable. Complimetary breakfast and WiFi were an added bonus. Wish we had the time to use the fitness center and pool! Highly recommended.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review, June 21, 2014
We welcome you to the Holiday Family... Wow is what I will say... We are so happy to here we gave you a awesome experience while you were visiting are property. We also will like to thank you for such a great review

We hope to continue to be your hotel of choice when in Chicago/ O'Hare area.

Angel B
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Grand Ridge, Illinois
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 19, 2014 via mobile

My family of four stayed here last week before and after flights to Mexico last week. The park, stay, and fly package is great with covered parking available. Rooms are spacious, tv is good, beds comfortable, and bathroom was clean. The only critical observation I would make is the carpeting is a little dated. Shuttle service to and from O'Hare was fantastic. I would definitely recommend for anyone looking for a place to stay before/after a flight.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review, June 21, 2014
Thank you so much for such a great review on are property.

We are excited to read this amongst are team and also recognize the Employee that help create such great experience for you. We hope to be your hotel of choice whenever you are in the Chicago/ O'Hare Area

Angel B.
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Lansing, Michigan
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were able to find the hotel without any problems. There are two Holiday Inn's across the street from each other, which was confusing at first, but Google maps got us to the correct one. The hotel was clean and updated. The staff was friendly. Our room was a King size suite which fit our family of 5. The room was nice and clean. The beds were comfortable. We parked our car at the hotels park and ride and used their shuttle service to get to the airport. This saved us a lot of stress and headache. We were dropped off right in front of our airline.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel B, Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review, June 21, 2014
We are excited to know that we are able accommodate you and all of your needs.

We are glad to know you have had a great experience each time you have stayed at are property. That means a lot to our team. We hope to continue to be your hotel of choice when you are in the Chicago/ O'Hare Area....

Angel B.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites Chicago O'Hare Rosemont

Address: 10233 West Higgins Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Rosemont
#5 Family Hotel in Rosemont
#14 Business Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn & Suites Chicago O'Hare Rosemont 3*
Official Description (provided by the hotel):
The award winning Holiday Inn & Suites Chicago O’Hare Rosemont offers 24 hour shuttle to/from Chicago O’Hare Airport, state of the art fitness center, gift and snack shop, and a 24 hour business center. Enjoy the atmosphere and entrée variety at Harry Caray’s Italian Steakhouse; located just off our lobby. We are located just minutes from Donald E. Stephens Convention Center, Allstate Arena, and Rosemont Theatre. Downtown Chicago is less than 30 minutes away. ... more   less 
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Also Known As:
Holiday Inn & Suites Chicago o`Hare Rosemont Hotel Rosemont
Holiday Inn And Suites Chicago o`Hare Rosemont
Holiday Inn Rosemont
Rosemont Holiday Inn

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