Stayed for one night recently after a late flight into O'Hare. Asked a member of staff where to pick up the shuttle bus for the hotel, and was sent on a wild goose chase around the airport. Took me a good 20 mins to get where he told me to go, walking long distances, and using lifts, escalators, and trains in between different terminals. Picked up the bus, only for the bus to then stop directly outside the place I had asked the employee 20 minutes before. After a 12 hr flight, pulling heavy luggage, this was not the best start ( although looking back, it was quite funny).
If you don't want this hassle after a long flight, there is a Hilton directly attached to the airport , although at 8pm, the lines to check in were coming through the front door.
Hotel is a few minutes from the airport, and we arrived in time to get a meal at Harry Caray's restaurant, which is attached to the hotel. Food was ok, service was very slow.
The three gentlemen who checked us in were quick, extremely helpful and funny. When we enquired about the transport into the city, they could not do enough to help us ( but I definitely think having my beautiful daughter with me helped! )
Room had a king sized bed with coffee maker and fridge. Ample space in the room, and bathroom was clean, although looking a little tired. Although very close to the airport, I heard no noise from there ( although someone in a nearby room had the most dreadful cough.)
The hotel was exactly what I expected it to be, but the friendliness of the staff pushed it above a normal Holiday Inn experience.
- Official Description (provided by the hotel):
- The award winning Holiday Inn & Suites Chicago O’Hare Rosemont offers 24 hour shuttle to/from Chicago O’Hare Airport, state of the art fitness center, gift and snack shop, and a 24 hour business center. Enjoy the atmosphere and entrée variety at Harry Caray’s Italian Steakhouse; located just off our lobby. We are located just minutes from Donald E. Stephens Convention Center, Allstate Arena, and Rosemont Theatre. Downtown Chicago is less than 30 minutes away. ... more less
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- Also Known As:
- Holiday Inn & Suites Chicago o`Hare Rosemont Hotel Rosemont
- Holiday Inn And Suites Chicago o`Hare Rosemont
- Holiday Inn Rosemont
- Rosemont Holiday Inn