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“Good hotel” 4 of 5 stars
Review of Hilton Rosemont / Chicago O'Hare

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Hilton Rosemont / Chicago O'Hare
3.5 of 5 Hotel   |   5550 North River Road, Rosemont, IL 60018   |  
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Ranked #4 of 16 Hotels in Rosemont
Tehran, Iran
1 review
1 helpful vote 1 helpful vote
“Good hotel”
4 of 5 stars Reviewed January 6, 2014

Considering the price, It really worths. Moreover, They really value all customers. Sort of close to train station. Sometimes, you have to wait more than normal at terminal 3 for Hilton shuttles. Very clean rooms and bath. Good room service. Food at restaurant is not that good.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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460 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
chicago, United States
1 review
4 of 5 stars Reviewed January 5, 2014

I really didn't mean to fall asleep so fast but as soon as i laid across the bed it was too late. i really got some good rest. thank you Hilton, I will be returning next year . the pool was great, the staff has always been very friendly to me and the over all comfort was great

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romeoville, Illinois
Top Contributor
59 reviews 59 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 3, 2014

I stayed at this hotel just for the convenience really. I am Chicago suburb resident, who was travelling out of Ohare early the next morning, and decided to stay at the Hilton for the easy of getting to Ohare at a very early time. The Ohare shuttle is very convenient, and runs with no issues.

We did eat at the hotel, and thought the food was pretty good, if not a bit overpriced.

My main complaint was in the cleanliness of the rooms. When we got into the room, I went into the bathroom, and found that one of the towels was dirty. It set the tone bad enough for me that I was afraid to touch anything else for fear of what else I may have found. We also had significant troubles working the TV. Now, this seems like a silly complaint, but for us, two engineers, the fact that we couldn't work the TV to turn on the blackhawks game, was extremely frustrating.

Overall, my thoughts- for the price, I'd probably look elsewhere rather then stay here again.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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IL
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 31, 2013

As a diamond member, I have stayed at this hotel a few times this year to make flight connections and in case of flight disruptions. I feel Hilton is managing well this property. The housekeeping is good and room/bathrooms are clean. The carpet is new and room is appealing. Wifi speed is excellent.

A couple of points for improvement: Breakfast variety needs to be expanded and the shuttle service to the airport needs to be increased, particularly in the late evenings and in early mornings.

I would come again and I hope to see things improved next time.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review, January 2, 2014
Nwajustdoit,

Thank you for being a Diamond member and thank you for submitting your review. Please feel free to drop me a note on some ideas for new breakfast items you would like to see. Our shuttle runs every 20 minutes, I will ensure it maintains its consistency latter in the evenings.
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Hanover NH
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 31, 2013

clean and crisp. Nothing fancy, but very comfortable. I stayed here for a business meeting and everything was located within the hotel. Easy to get around. The small gym worked great. It is not that close to downtown Chicago, but very close to O'hare.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review, January 2, 2014
Peter M,

Next time you come out, our gym should be outfitted with brand new Life Fitness equipment! Thanks for submitting your review.
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oak lawn, Illinois, United States
1 review
5 of 5 stars Reviewed December 27, 2013

we stayed at this hilton because of a convention occuring at the rosemont convention center. i like the skybridge that was connected between the hotel and the convention center, we attended in mid december, and the cold chicago winter didn't affect us because we used the bridge to walk between buildings. this made our stay more comfortable, since i have 4 kids, i didn't have to lug around our coats.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Top Contributor
62 reviews 62 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 26, 2013

I stayed here for 2 nights. Overall, I was very pleased with the hotel. The staff was very courteous and helpful. The rooms were clean. The free airport shuttle is quick and convenient. The metro station is close by. The only downside is that it is a lengthy commute to get downtown (it's a trade off though, you're either close to the city or to the airport).

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review, January 2, 2014
M0untain_hiker10,

Thank you for submitting your review. Chicago is a fun city, hopefully next time your venue will keep you closer to Rosemont so you can have the best of both worlds!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Rosemont / Chicago O'Hare

Address: 5550 North River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Rosemont / Chicago O'Hare 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service to O'Hare Airport, The new Fashions Outlet Mall, MB Financial Park Entertainment District, and Rivers Casino, indoor pool, fitness center, wireless internet access (nominal fee) and Liberty Tavern Restaurant. ... more   less 
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Also Known As:
Hilton Rosemont / Chicago o`Hare Hotel Rosemont

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