We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel & chain” 5 of 5 stars
Review of Embassy Suites Chicago O'Hare Rosemont

Save Saved
You added Embassy Suites Chicago O'Hare Rosemont to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Embassy Suites Chicago O'Hare Rosemont
3.5 of 5 Hotel   |   5500 N. River Road, Rosemont, IL 60018   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Park, Stay & Go
Ranked #12 of 16 hotels in Rosemont
Rosemont/Chicago, United States
1 review
“Great hotel & chain”
5 of 5 stars Reviewed October 3, 2013

The few different Embassy Suites I've stayed at have all been great. Good food (I guess great, since its free!), the evening hospitality is excellent, and the overall appearance is quite nice with the giant atriums in each hotel. The rooms are nicely furnished and the staff is always very friendly and helpful with anything you need.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

518 people have reviewed this hotel

Traveler rating
    187
    168
    91
    46
    26
See reviews for
125
60
31
221
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Saint Paul, Minnesota
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 1, 2013 via mobile

My husband and I were traveling for a long weekend get away to see a concert. I originally booked at an embassy downtown, but changed the location to save some money. I was not disappointed, great location walking distance to the blue line train, the new outlet mall and many restaurants. The room was standard embassy, clean mini suite. My only complaint was the air conditioning wasn't very good, but I never called to complain. The breakfast was great and surprisingly not as busy as we were warned. The staff, front desk, bell and shuttle drivers were all very welcoming. I wold stay here again and definitely recommend to others.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longview, Texas, Usa
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 1, 2013

Excellent room, great bed, clean. Air conditioner was having fits and had to be reset several times. Think they got it fixed though. Excellent FREE breakfast with made to order omelets. Free drinks in the Atrium every evening. About a 4 block walk to the CTA train/bus station to catch train to downtown. Very nice.

Room Tip: Breakfast and drinks are on 2nd floor. Request 4th floor or higher to avoid excessive noise at these...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 1, 2013

This was one of the nicest hotels I have stayed. The staff were incredibly friendly, helpful, and the experience was top notch. The restaurants Sea Bass was excellent! One of the best experiences was the complimentary happy hour. What a nice touch to a long trip.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United States
1 review
3 of 5 stars Reviewed September 30, 2013

For the price paid the noise level of the breakfast preparations should be looked at. It was very disruptive in the early morning hours. The quality of the bed should be better also. We were told at check-in that there were no 2 double bed suites available. The breakfast was very good.

  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dewitt, United States
1 review
5 of 5 stars Reviewed September 30, 2013

Always a great stay at the Embassy Suites. Breakfast is outstanding. Room cleanliness is above the bar. Only issue is I could hear all rooms around me coughing, sneezing and peeing. Very close to food and entertainment.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013

After driving 3 hours through miles and miles of road construction. Not knowing exactly where to find the Embassy, I landed. Exhausted from working all day, as I walked up to the front desk in a frame was an announcement for everyone to see. It caught my eye, "CONGRATULATIONS J.DAVID GUEST OF THE DAY"!!!! Wait! is that for me??!! It was for me!!!! OMG!!! My body mind and spirit was INSTANTLY FILLED WITH SMILES HAPPINESS the feeling of being SPECIAL!!! There was a goody bag with my name on it! The nice young woman waiting on me told me they put me in a SUITE in a quiet area of the hotel so I could get a good nights sleep! AMAZING!!! WOWOWOW! This has never happened to me before!!! It's my turn!!!! YEAH!! I honestly felt like they were waiting for me and I was "home". I felt so good I even went to the complimentary "happy hour" by myself. Not something I would normally do. That was also a nice treat! My room...ROOMS! It was a suite. WOW! The first hour I was on the phone texting, talking, sending photos of all the wonders that were happening to me to family and friends!!!! It gave me ideas for what I can do for my clients back at home! THANKS AGAIN EMBASSY! YOU MADE MY VACATION BEGIN WITH A BANG!!!!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Embassy Suites Chicago O'Hare Rosemont? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Chicago O'Hare Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018
Phone Number:
Location: United States > Illinois > Rosemont
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Rosemont
#8 Business Hotel in Rosemont
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chicago O'Hare Rosemont 3.5*
Official Description (provided by the hotel):
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Orbitz, Booking.com, Priceline, Tingo, Travelocity, HotelsClick, TripOnline SA, BookingOdigeoWL, Despegar.com, Expedia, Agoda and Venere so you can book your Embassy Suites Chicago O'Hare Rosemont reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Chicago O'Hare Rosemont, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.