I left reading glasses the a.m. of 11/30/12 and these ladies followed through w/ my calls to retrieve and send them back to me in Fl. Too often the ball is dropped in this situation but they exhibited tremendous diligence,professionalism, and perseverance to get the job done. They are to be commended for their actions, they mirror the high standards the Westin O'hare displays during my stays there. Thanks again to these two and any others that may have assisted, as well as the mgmt. for having such great employees as these.

I stayed at this hotel as part of Creation Entertainment's Official Stargate Convention this past summer. It was my first solo trip, and my first visit to the Midwest, and I wanted to stay on-site for the convention, and be part of the action. The cleanliness of the hotel was exemplary, and the atmosphere was beautiful. My room (single King size bed) was spacious for this solo traveler. The bed was unbelievably comfortable! The service was excellent all around. I'm low-maintenance, so I never asked for much. The proximity to the airport was fantastic, and the shuttle service was quick and comfortable - 5 minutes to the hotel in mid-afternoon was fabulous! The food was slightly pricey, but it was delicious, and I was on my first vacation in 5 years, so it was worth it. I am planning on coming back next year for the next Stargate convention, so I will definitely be booking my room at the Westin O'Hare again!

Pros: close to airport w/ convenient shuttle, quiet, adequate fitness facilities, nice staff, really comfortable bed, meeting rooms comfortable too.
Cons: surrounded by interstates so no running outside, kind of hard to get into town w/o a car or familiarity w/ public transport, overpriced breakfast, hot tub wasn't hot (or particularly clean).

I just stay for one night and have Chicago trip by metro.
Very good location for both Airport and Downtown.
Good decorated and quite rooms.
Unfortunately I could not use the swimming pool because of another organization but 24 hours open gym was good.

Thanks Janice Andal for kind help at front desk.